Is Smile.io down?
Current Smile.io status is UP

We checked the official Smile.io Status Page 16 sec. ago. Learn more
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Recent Smile.io Outages and Issues

Follow the recent outages and downtime for Smile.io in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 16:01 UTC

WARN

10 minutes

Experiencing Issues with DNS

See more
Start Time

May 16, 2024 16:01 UTC

Type WARN
Affected Components

DNS

Message

Experiencing Issues with DNS

May 11, 2024 20:56 UTC

WARN

11 minutes

Experiencing Issues with DNS

See more
Start Time

May 11, 2024 20:56 UTC

Type WARN
Affected Components

DNS

Message

Experiencing Issues with DNS

May 07, 2024 12:16 UTC

WARN

about 2 hours

Reports Display Issue on Admin Interface

See more
Start Time

May 07, 2024 12:16 UTC

Type WARN
Affected Components

Smile Merchant Experience

Message

Reports Display Issue on Admin Interface

Details

Monitoring - We are currently experiencing a temporary issue with the report displays within our admin interface. Our team is aware of the situation and is actively working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent needs or questions, please don't hesitate to reach out to our support team. Thank you for your cooperation. May 07, 2024 - 08:13 EDT

April 20, 2024 06:21 UTC

WARN

40 minutes

Experiencing Issues with DNS

See more
Start Time

April 20, 2024 06:21 UTC

Type WARN
Affected Components

DNS

Message

Experiencing Issues with DNS

April 20, 2024 06:11 UTC

WARN

5 minutes

Experiencing Issues with DNS

See more
Start Time

April 20, 2024 06:11 UTC

Type WARN
Affected Components

DNS

Message

Experiencing Issues with DNS

2024-05-18 19:36:43 UTC UTC

STATUS

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2024-05-18 19:36:43 UTC UTC

STATUS

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2024-05-18 19:36:43 UTC UTC

STATUS

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2024-05-18 19:36:43 UTC UTC

STATUS

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2024-05-18 19:36:43 UTC UTC

STATUS

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StatusGator has over 1 year of Smile.io status history.

Smile.io Components and Services

View details of the current Smile.io status below.

Name

Status

Details

Smile.io BigCommerce API

UP See more

Smile.io BigCommerce Webhooks

UP See more

Smile.io Customer Emails

UP See more

Smile.io DNS

UP See more

Smile.io Servers

UP See more

Smile.io Shopify API & Mobile

UP See more

Smile.io Smile Blog

UP See more

Smile.io Smile Customer Experience

UP See more

Smile.io Smile Merchant Experience

UP See more

Smile.io Smile Partner Dashboard

UP See more

No outages or status changes in the last 24 hours

Smile.io status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Smile.io Outage and Status History

We've been monitoring Smile.io outages since September 19, 2022.
Here's the history of service outages we've observed from the Smile.io Status Page:

Instant enriched data from
3,590 status pages

About Our Smile.io Status Page Integration

Smile.io is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 126 outages that affected Smile.io users. When Smile.io publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smile.io to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Smile.io is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smile.io is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smile.io posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smile.io enters a pre-planned maintenance window, keeping you up to date.

Since Smile.io publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smile.io posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smile.io has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smile.io has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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