Is Smile.io Smile Merchant Experience down?
Current Smile.io Smile Merchant Experience status is UP

We checked the official Smile.io Smile Merchant Experience Status Page 3 min. 50 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Smile.io Smile Merchant Experience Outages and Issues

Follow the recent outages and downtime for Smile.io Smile Merchant Experience in the table below.

Start Time

Type

Length

Message

Details

May 07, 2024 12:16 UTC

WARN

about 2 hours

Reports Display Issue on Admin Interface

See more
Start Time

May 07, 2024 12:16 UTC

Type WARN
Affected Components

Smile Merchant Experience

Message

Reports Display Issue on Admin Interface

Details

Monitoring - We are currently experiencing a temporary issue with the report displays within our admin interface. Our team is aware of the situation and is actively working to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any urgent needs or questions, please don't hesitate to reach out to our support team. Thank you for your cooperation. May 07, 2024 - 08:13 EDT

March 18, 2024 13:51 UTC

WARN

3 days

Degraded database performance

See more
Start Time

March 18, 2024 13:51 UTC

Type WARN
Affected Components

Smile Customer Experience

Smile Merchant Experience

Message

Degraded database performance

Details

Identified - We are currently investigating an issue impacting our database that is resulting in degraded application performance. We have identified the root cause of this issue and are currently working to implement a solution. Thank you for your patience as our team works to resolve this issue. Mar 18, 2024 - 09:47 EDT

March 08, 2024 15:29 UTC

WARN

about 10 hours

Order processing delays

See more
Start Time

March 08, 2024 15:29 UTC

Type WARN
Affected Components

Smile Merchant Experience

Smile Customer Experience

Message

Order processing delays

Details

Investigating - We are currently experiencing delays processing order data due to an issue our team has identified. This means that it might take more time than usual for points to be awarded correctly. Our Engineering team are actively investigating this issue, and no data will be lost as a result of these processing delays. Thank you for your patience as we work to resolve this issue. Mar 08, 2024 - 10:28 EST

February 15, 2024 19:16 UTC

DOWN

30 minutes

Error when trying to install Smile

See more
Start Time

February 15, 2024 19:16 UTC

Type DOWN
Affected Components

Smile Merchant Experience

Message

Error when trying to install Smile

Details

Investigating - We are currently investigating an issue with installation of Smile on Shopify stores. Feb 15, 2024 - 14:13 EST

January 30, 2024 18:01 UTC

MAINT

1 day

Scheduled maintenance for API documentation: (https://api-reference.smile.io/)

See more
Start Time

January 30, 2024 18:01 UTC

Type MAINT
Affected Components

Smile Merchant Experience

Message

Scheduled maintenance for API documentation: (https://api-reference.smile.io/)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 30, 2024 - 13:00 EST

2024-05-07 19:58:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-07 19:58:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-07 19:58:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-07 19:58:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-05-07 19:58:39 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Smile.io Smile Merchant Experience History

StatusGator has over 1 year of Smile.io Smile Merchant Experience status history.

1 status change in the last 24 hours

Smile.io Smile Merchant Experience status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Smile.io Smile Merchant Experience Outage and Status History

We've been monitoring Smile.io Smile Merchant Experience outages since September 19, 2022.
Here's the history of service outages we've observed from the Smile.io Smile Merchant Experience Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,600 status pages

About Our Smile.io Smile Merchant Experience Status Page Integration

Smile.io Smile Merchant Experience is a Project Management solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 132 outages that affected Smile.io Smile Merchant Experience users. When Smile.io Smile Merchant Experience publishes downtime on their status page, they do so across 10 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smile.io Smile Merchant Experience to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Smile.io Smile Merchant Experience is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smile.io Smile Merchant Experience is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smile.io Smile Merchant Experience posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smile.io Smile Merchant Experience enters a pre-planned maintenance window, keeping you up to date.

Since Smile.io Smile Merchant Experience publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smile.io Smile Merchant Experience posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smile.io Smile Merchant Experience has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smile.io Smile Merchant Experience has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Smile.io Smile Merchant Experience Down?

Are you experiencing issues with Smile.io Smile Merchant Experience? Sign up to receive notifications when Smile.io Smile Merchant Experience publishes outages.

Smile.io Smile Merchant Experience Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,600 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Smile.io Smile Merchant Experience?

Sign up for StatusGator and see all historical information about Smile.io Smile Merchant Experience outages and performance issues. Get free, instant notifications when Smile.io Smile Merchant Experience goes down.