Is Guru down?
Current Guru status is UP

We checked the official Guru Status Page 4 min. 31 sec. ago. Learn more
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Recent Guru Outages and Issues

Follow the recent outages and downtime for Guru in the table below.

Start Time

Type

Length

Message

Details

April 30, 2024 13:50 UTC

WARN

about 22 hours

Indexing Delays for External Sources

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Start Time

April 30, 2024 13:50 UTC

Type WARN
Affected Components

Web App

Extension

Message

Indexing Delays for External Sources

Details

Identified - Guru's Answer feature is currently experiencing some indexing delays for external sources. We have identified the issue and are working to implement a resolution. For now, users may experience degraded performance when searching new sources or searching for recently updated content in existing sources. Content in Guru and content that has already been synced from external sources will remain accessible as usual. We will share any updates here. We appreciate your patience and understanding. Apr 30, 2024 - 09:48 EDT

November 08, 2023 15:35 UTC

WARN

20 minutes

Degraded performance of Assist + Answers features

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Start Time

November 08, 2023 15:35 UTC

Type WARN
Affected Components

Web App

Message

Degraded performance of Assist + Answers features

Details

Monitoring - OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here. Nov 08, 2023 - 10:29 EST

August 07, 2023 00:05 UTC

MAINT

about 1 hour

Scheduled Maintenance on Sunday August 6th

See more
Start Time

August 07, 2023 00:05 UTC

Type MAINT
Affected Components

Infrastructure - File Service API

Infrastructure - File Service Conversions

Infrastructure - Databases

Infrastructure - Servers

User Support System

Analytics

Message Delivery

Web App

Extension

Infrastructure - Zuora Production API

Slack bot

Infrastructure - Stripe API

API

Message

Scheduled Maintenance on Sunday August 6th

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 06, 2023 - 20:00 EDT

July 04, 2023 08:00 UTC

WARN

6 minutes

Experiencing Issues with User Support System

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Start Time

July 04, 2023 08:00 UTC

Type WARN
Affected Components

User Support System

Message

Experiencing Issues with User Support System

July 03, 2023 11:25 UTC

WARN

about 1 hour

Experiencing Issues with User Support System

See more
Start Time

July 03, 2023 11:25 UTC

Type WARN
Affected Components

User Support System

Message

Experiencing Issues with User Support System

2024-05-07 04:00:41 UTC UTC

STATUS

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2024-05-07 04:00:41 UTC UTC

STATUS

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2024-05-07 04:00:41 UTC UTC

STATUS

? minutes

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2024-05-07 04:00:41 UTC UTC

STATUS

? minutes

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2024-05-07 04:00:41 UTC UTC

STATUS

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Sign Up for More Guru History

StatusGator has about 4 years of Guru status history.

Guru Components and Services

View details of the current Guru status below.

Name

Status

Details

Guru Analytics

UP See more

Guru API

UP See more

Guru Databases

UP See more

Guru Extension

UP See more

Guru File Service API

UP See more

Guru File Service Conversions

UP See more

Guru Message Delivery

UP See more

Guru Servers

UP See more

Guru Slack bot

UP See more

Guru Stripe API

UP See more

Guru User Support System

UP See more

Guru Web App

UP See more

Guru Zuora Production API

UP See more

No outages or status changes in the last 24 hours

Guru status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Guru Outage and Status History

We've been monitoring Guru outages since April 22, 2020.
Here's the history of service outages we've observed from the Guru Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Guru Status Page Integration

Guru is a Productivity solution that StatusGator has been monitoring since April 2020. Over the past about 4 years, we have collected data on on more than 300 outages that affected Guru users. When Guru publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Guru to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 700 notifications to our users about Guru incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Guru is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Guru is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Guru posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Guru enters a pre-planned maintenance window, keeping you up to date.

Since Guru publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Guru posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Guru has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Guru has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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