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Current Dialogue status is UP

We checked the official Dialogue Status Page 38 sec. ago. Learn more
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Recent Dialogue Outages and Issues

Follow the recent outages and downtime for Dialogue in the table below.

Start Time

Type

Length

Message

Details

May 15, 2024 20:45 UTC

WARN

about 16 hours

Expérience dégradée lors de la vérification de courriel pour les applications partenaires // Degraded experience on partner email verification

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Start Time

May 15, 2024 20:45 UTC

Type WARN
Affected Components

US - Sunlife Health360 Member Application (US)

Message

Expérience dégradée lors de la vérification de courriel pour les applications partenaires // Degraded experience on partner email verification

Details

Monitoring - English followsUne solution temporaire est maintenant en place pour Sun Life Health360, ce qui devrait résoudre le problème pour les nouveaux usagers. La solution permanente pour toutes les marques est en attente d'approbation du AppStore et Play Store.---A temporary solution is now in place for Sun Life Health360, which should resolve the problem immediately for new users. The permanent solution for all brands is awaiting App Store and Play Store approval. May 15, 2024 - 16:42 EDT

May 15, 2024 17:50 UTC

WARN

about 3 hours

Expérience dégradée lors de la vérification de courriel pour les applications partenaires // Degraded experience on partner email verification

See more
Start Time

May 15, 2024 17:50 UTC

Type WARN
Affected Components

CA - Lumino Health Virtual Care Member Mobile Application

CA - Consult + Member Mobile Application

US - Sunlife Health360 Member Application (US)

Message

Expérience dégradée lors de la vérification de courriel pour les applications partenaires // Degraded experience on partner email verification

Details

Investigating - English followsLes utilisateurs qui tentent de créer un compte dans les applications Consult+, Lumino et Sun Life Health360 sont redirigés vers l'application Dialogue plutôt que dans l'application appropriée. La vérification de courriel fonctionne, mais l'expérience peut amener de la confusion pour les usager.---Consult+, Lumino and Sun Life Health360 users that try to signup in the mobile application are redirected to the Dialogue app for email verification. Email verification works, but the experience is confusing for users. May 15, 2024 - 13:49 EDT

May 10, 2024 19:40 UTC

WARN

about 3 hours

La dernière version empêche les fournisseurs de se connecter // latest release prevents providers from logging in

See more
Start Time

May 10, 2024 19:40 UTC

Type WARN
Affected Components

US - Care Platform (US)

Message

La dernière version empêche les fournisseurs de se connecter // latest release prevents providers from logging in

Details

Investigating - We are currently investigating this issue. May 10, 2024 - 15:35 EDT

May 08, 2024 13:30 UTC

WARN

about 2 hours

Les appels à l'API Input Health échouent et ne mettent pas à jour le DME du patient // Input Health API calls are failing and are not updating patient EMR

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Start Time

May 08, 2024 13:30 UTC

Type WARN
Affected Components

CA - Care Platform

Message

Les appels à l'API Input Health échouent et ne mettent pas à jour le DME du patient // Input Health API calls are failing and are not updating patient EMR

Details

Investigating - Les appels à l'API "Input Health" reçoivent des erreurs de demande non autorisées de la part de la "Care Platform", les DME ne sont donc pas mis à jour. // Input Health API calls receive unauthorized request errors from Care Platform, therefore EMRs are not updated. May 08, 2024 - 09:28 EDT

May 01, 2024 16:10 UTC

WARN

about 2 hours

Erreur de connexion pour les comptes créés après 7:30 EDT le 30 avril // Log in error for accounts created after 7:30 EDT April 30

See more
Start Time

May 01, 2024 16:10 UTC

Type WARN
Affected Components

CA - Dialogue Member Mobile Application

CA - Dialogue Member Web Application

CA - Lumino Health Virtual Care Member Web Application

CA - Consult + Member Web Application

CA - Lumino Health Virtual Care Member Mobile Application

CA - Consult + Member Mobile Application

Message

Erreur de connexion pour les comptes créés après 7:30 EDT le 30 avril // Log in error for accounts created after 7:30 EDT April 30

Details

Identified - Les membres qui ont créé leur compte après 19h30 EDT le 30 avril peuvent rencontrer un délai dans la possibilité de se connecter. Cette erreur est actuellement atténuée et les membres devraient avoir accès à leurs comptes aujourd'hui avant 14h30 EDT.//Members who have created their accounts after 7:30 PM EDT on April 30 may experience a delay in the ability to log in. This error is mitigated, and members should gain access to their accounts today before 2:30 PM EDT. May 01, 2024 - 12:08 EDT

2024-05-17 07:37:38 UTC UTC

STATUS

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2024-05-17 07:37:38 UTC UTC

STATUS

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2024-05-17 07:37:38 UTC UTC

STATUS

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2024-05-17 07:37:38 UTC UTC

STATUS

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2024-05-17 07:37:38 UTC UTC

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StatusGator has over 1 year of Dialogue status history.

Dialogue Components and Services

View details of the current Dialogue status below.

Name

Status

Details

Dialogue

UP See more

Dialogue Admin Portal

UP See more

Dialogue Admin Portal (EU)

UP See more

Dialogue Admin Portal (US)

UP See more

Dialogue Care Platform

UP See more

Dialogue Care Platform (EU)

UP See more

Dialogue Care Platform (US)

UP See more

Dialogue Consult + Member Mobile Application

UP See more

Dialogue Consult + Member Web Application

UP See more

Dialogue Lumino Health Virtual Care Member Mobile Application

UP See more

Dialogue Lumino Health Virtual Care Member Web Application

UP See more

Dialogue Member Application (EU)

UP See more

Dialogue Member Application (US)

UP See more

Dialogue Member Mobile Application

UP See more

Dialogue Member Web Application

UP See more

Dialogue Presto Client Reports

UP See more

Dialogue Sisense Self-Serve Client Reports

UP See more

Dialogue Sisense Self-Serve Client Reports (US)

UP See more

Dialogue Snowflake Data Sharing (US)

UP See more

Dialogue Sunlife Health360 Member Application (US)

UP See more

No outages or status changes in the last 24 hours

Dialogue status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dialogue Outage and Status History

We've been monitoring Dialogue outages since October 6, 2022.
Here's the history of service outages we've observed from the Dialogue Status Page:

Instant enriched data from
3,590 status pages

About Our Dialogue Status Page Integration

Dialogue is a Healthcare solution that StatusGator has been monitoring since October 2022. Over the past over 1 year, we have collected data on on more than 73 outages that affected Dialogue users. When Dialogue publishes downtime on their status page, they do so across 20 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dialogue to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Dialogue is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dialogue is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dialogue posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dialogue enters a pre-planned maintenance window, keeping you up to date.

Since Dialogue publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dialogue posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dialogue has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dialogue has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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