Is Xendit E-Wallets - OVO down?
Current Xendit E-Wallets - OVO status is UP

Identified - Dear Valued Customers,We have detected issues with VIRTUAL_ACCOUNT SAHABAT_SAMPOERNA via BI-FAST payments due to disruption on our partner's end.Impact: - The created virtual accounts via BI-FAST cannot be paid- The successful virtual accounts payment via BI-FAST will take longer to process We are investigating and will keep this page updated as we hear news from our partner.In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:- Advise your payers to use other payment channels Sorry for the inconvenience caused.Sincerely,Xendit customer service May 29, 2024 - 23:16 WIB

Identified - Dear Valued Customers, We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.- @slack-xendit-partner-downtime-alerts @webhook-money-in-healthcheck- Affected Entities: Xendit, InstamoneyWe are currently in the process of investigating and will keep this page updated as we learn more and restore these services.In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Retry transactions for which a 503 error is received.- Reconciliation of the status of transactions after the incident will not be required.Sorry for the inconvenience caused.Sincerely,Xendit customer service May 30, 2024 - 03:37 WIB

Identified - Dear Valued Customers, We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.Impact: - We are seeing issues with completion of payments on GCASH - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.- Impact: callback latency is high within the last 10 minutes with latency up to 20.073s- First triggered at: 2024-05-19 17:08:02+08:00 We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.Sorry for the inconvenience caused.Sincerely,Xendit customer service May 19, 2024 - 16:10 WIB

Identified - Dear Valued Customers, We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.Impact: - Intermittent timeouts on EWALLET for creation of charge requests - Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.- @slack-xendit-partner-downtime-alerts @webhook-money-in-healthcheck- Affected Entities: Xendit, InstamoneyWe are currently in the process of investigating and will keep this page updated as we learn more and restore these services.In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:- Retry transactions for which a 503 error is received.- Reconciliation of the status of transactions after the incident will not be required.Sorry for the inconvenience caused.Sincerely,Xendit customer service May 15, 2024 - 11:11 WIB

Identified - Dear Valued Customers,We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.Impact: - We are seeing issues with completion of payments.We are investigating and will keep this page updated as we hear news from our partner.In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:- Customers may use other payment methods in the meantime.- It is recommended to wait for the channel to stabilize before retrying the transaction.- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.Sorry for the inconvenience caused.Sincerely,Xendit customer service May 14, 2024 - 23:27 WIB