Is UKG down?
Current UKG status is UP

We checked the official UKG Status Page 4 min. 58 sec. ago. Learn more
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Recent UKG Outages and Issues

Follow the recent outages and downtime for UKG in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 11:41 UTC

DOWN

about 1 hour

[EU] Document Manager and People Assist are unavailable // Document Manager et People Assist sont indisponibles

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Start Time

May 16, 2024 11:41 UTC

Type DOWN
Affected Components

People Assist - Knowledge Base

Document manager - Smart Document Generation

Document manager - Document Manager Core

People Assist - Digital Process Manager

People Assist - Request Manager

Message

[EU] Document Manager and People Assist are unavailable // Document Manager et People Assist sont indisponibles

Details

Investigating - An incident is currently affecting our Document Manager and People Assist applications for customers hosted in Europe. Our teams are currently working to resolve the problem as quickly as possible. //Un incident est actuellement en cours sur nos applications Document Manager et People Assist pour nos clients hébergés en Europe. Nos équipes sont en cours d'intervention pour résoudre ce problème au plus vite. May 16, 2024 - 11:34 UTC

May 13, 2024 16:37 UTC

DOWN

20 minutes

[PROD-US, EU, Tor] Advanced Analytics Looker is currently down for Prod US, EU and TOR environments // Les analyses avancées affectant Statistics et Looker sont actuellement indisponibles pour les environnements de prod US, EU et TOR.

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Start Time

May 13, 2024 16:37 UTC

Type DOWN
Affected Components

Analytics

Message

[PROD-US, EU, Tor] Advanced Analytics Looker is currently down for Prod US, EU and TOR environments // Les analyses avancées affectant Statistics et Looker sont actuellement indisponibles pour les environnements de prod US, EU et TOR.

Details

Investigating - A connection issue with database access has been identified.//Un problème de connexion avec la base de données a été identifié. May 13, 2024 - 16:36 UTC

May 09, 2024 23:02 UTC

DOWN

25 minutes

[US - Prod-ATL] Document Manager and People Assist is currently unavailable // Document Manager et People Assist n'est pas disponible actuellement

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Start Time

May 09, 2024 23:02 UTC

Type DOWN
Affected Components

People Assist - Request Manager

Document manager - Document Manager Core

Message

[US - Prod-ATL] Document Manager and People Assist is currently unavailable // Document Manager et People Assist n'est pas disponible actuellement

Details

Investigating - An issue was detected During maintenance. The issue has been identified and a fix is currently being implemented.Estimated start time: 22:00 pm UTC 2024-05-09//Un problème a été détecté pendant la maintenance. Le problème a été identifié et un correctif est en cours d'implémentation. May 09, 2024 - 23:00 UTC

May 07, 2024 15:57 UTC

DOWN

about 8 hours

[US PROD-ATL] Advanced Analytics affecting Statistics and Looker is currently down for Production Atlanta environments // Les Statistiques avancées et Looker sont actuellement inutilisables pour les environnement de Production d'Atlanta

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Start Time

May 07, 2024 15:57 UTC

Type DOWN
Affected Components

Analytics

Message

[US PROD-ATL] Advanced Analytics affecting Statistics and Looker is currently down for Production Atlanta environments // Les Statistiques avancées et Looker sont actuellement inutilisables pour les environnement de Production d'Atlanta

Details

Identified - A connection issue with database access has been identified.//Un problème de connexion avec la base de données a été identifié. May 07, 2024 - 15:54 UTC

May 06, 2024 16:02 UTC

WARN

about 18 hours

[EU] Delays on signature updates and document distribution // Lenteurs au niveau de la mise à jour des signatures et de la distribution de documents

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Start Time

May 06, 2024 16:02 UTC

Type WARN
Affected Components

Document manager - Document Manager Core

Document manager - eSignature

Message

[EU] Delays on signature updates and document distribution // Lenteurs au niveau de la mise à jour des signatures et de la distribution de documents

Details

Investigating - (European servers only)We have identified an incident causing a slowdown in signature updates and document distribution. Our teams are actively working to identify and resolve this issue. We apologize for any inconvenience caused.//(Serveurs Européens seulement)Nous avons identifié un incident causant un ralentissement de la mise à jour des signatures et la distribution des documents. Nos équipes travaillent activement à l'identification et la résolution de ce problème. Nous vous prions de nous excuser pour la gêne occasionnée. May 06, 2024 - 15:57 UTC

2024-05-16 12:44:45 UTC UTC

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2024-05-16 12:44:45 UTC UTC

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2024-05-16 12:44:45 UTC UTC

STATUS

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2024-05-16 12:44:45 UTC UTC

STATUS

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2024-05-16 12:44:45 UTC UTC

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Sign Up for More UKG History

StatusGator has over 1 year of UKG status history.

UKG Components and Services

View details of the current UKG status below.

Name

Status

Details

UKG Analytics

UP See more

UKG API

UP See more

UKG Digital Process Manager

UP See more

UKG Document Manager Core

UP See more

UKG Employee Vault

UP See more

UKG eSignature

UP See more

UKG Knowledge Base

UP See more

UKG Request Manager

UP See more

UKG Robotic Process Automation (RPA)

UP See more

UKG SFTP

UP See more

UKG Smart Document Generation

UP See more

UKG Staging

UP See more

UKG Third Party Component

UP See more

1 status change in the last 24 hours

UKG status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 23 hours

  • Warn: 0 minutes

  • Down: 51 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,590 status pages

About Our UKG Status Page Integration

UKG is a HR solution that StatusGator has been monitoring since January 2023. Over the past over 1 year, we have collected data on on more than 169 outages that affected UKG users. When UKG publishes downtime on their status page, they do so across 13 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor UKG to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular hr services monitored on our platform. We've sent more than 200 notifications to our users about UKG incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If UKG is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when UKG is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

UKG posts separate notifications for planned maintenance work. StatusGator will notify subscribers when UKG enters a pre-planned maintenance window, keeping you up to date.

Since UKG publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When UKG posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When UKG has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because UKG has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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