Is Smartlook down?
Current Smartlook status is WARN

We checked the official Smartlook Status Page 42 sec. ago. Learn more
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Recent Smartlook Outages and Issues

Follow the recent outages and downtime for Smartlook in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 12:35 UTC

WARN

ongoing

Experiencing Issues with Intercom Intercom Web Application

See more
Start Time

May 16, 2024 12:35 UTC

Type WARN
Affected Components

Intercom Intercom Web Application

Message

Experiencing Issues with Intercom Intercom Web Application

May 15, 2024 01:45 UTC

WARN

38 minutes

Experiencing Issues with Intercom Chats and Posts and Intercom Intercom Web Application

See more
Start Time

May 15, 2024 01:45 UTC

Type WARN
Affected Components

Intercom Chats and Posts

Intercom Intercom Web Application

Message

Experiencing Issues with Intercom Chats and Posts and Intercom Intercom Web Application

May 14, 2024 14:00 UTC

WARN

40 minutes

Experiencing Issues with Intercom Web Messenger and Intercom Intercom Web Application

See more
Start Time

May 14, 2024 14:00 UTC

Type WARN
Affected Components

Intercom Web Messenger

Intercom Intercom Web Application

Message

Experiencing Issues with Intercom Web Messenger and Intercom Intercom Web Application

May 07, 2024 15:15 UTC

WARN

about 1 hour

Experiencing Issues with Intercom Intercom APIs, Intercom Web Messenger, Intercom Chats and Posts, Intercom Email, and Intercom Intercom Web Application

See more
Start Time

May 07, 2024 15:15 UTC

Type WARN
Affected Components

Intercom Web Messenger

Intercom Intercom APIs

Intercom Chats and Posts

Intercom Email

Intercom Intercom Web Application

Message

Experiencing Issues with Intercom Intercom APIs, Intercom Web Messenger, Intercom Chats and Posts, Intercom Email, and Intercom Intercom Web Application

May 07, 2024 14:15 UTC

WARN

about 1 hour

Experiencing Issues with Intercom Web Messenger and Intercom Intercom Web Application

See more
Start Time

May 07, 2024 14:15 UTC

Type WARN
Affected Components

Intercom Intercom Web Application

Intercom Web Messenger

Message

Experiencing Issues with Intercom Web Messenger and Intercom Intercom Web Application

2024-05-16 18:00:47 UTC UTC

STATUS

? minutes

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2024-05-16 18:00:47 UTC UTC

STATUS

? minutes

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2024-05-16 18:00:47 UTC UTC

STATUS

? minutes

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2024-05-16 18:00:47 UTC UTC

STATUS

? minutes

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2024-05-16 18:00:47 UTC UTC

STATUS

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Sign Up for More Smartlook History

StatusGator has almost 2 years of Smartlook status history.

Smartlook Components and Services

View details of the current Smartlook status below.

Name

Status

Details

Smartlook AWS dynamodb-eu-central-1

UP See more

Smartlook AWS ec2-eu-central-1

UP See more

Smartlook AWS elasticache-eu-central-1

UP See more

Smartlook AWS elasticsearch-eu-central-1

UP See more

Smartlook AWS elb-eu-central-1

UP See more

Smartlook AWS rds-eu-central-1

UP See more

Smartlook AWS s3-eu-central-1

UP See more

Smartlook Chargebee API

UP See more

Smartlook Intercom Chats and Posts

UP See more

Smartlook Intercom Email

UP See more

Smartlook Intercom Intercom APIs

UP See more

Smartlook Intercom Intercom Web Application

WARN See more

Smartlook Intercom Web Messenger

UP See more

Smartlook Session Recording

UP See more

Smartlook Web Application

UP See more

1 status change in the last 24 hours

Smartlook status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 19 hours

  • Warn: 5 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,590 status pages

About Our Smartlook Status Page Integration

Smartlook is an Analytics solution that StatusGator has been monitoring since July 2022. Over the past almost 2 years, we have collected data on on more than 199 outages that affected Smartlook users. When Smartlook publishes downtime on their status page, they do so across 15 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Smartlook to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Smartlook incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Smartlook is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Smartlook is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Smartlook posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Smartlook enters a pre-planned maintenance window, keeping you up to date.

Since Smartlook publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Smartlook posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Smartlook has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Smartlook has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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