Is SharpSpring down?
Current SharpSpring status is UP

We checked the official SharpSpring Status Page 2 min. 40 sec. ago. Learn more
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Recent SharpSpring Outages and Issues

Follow the recent outages and downtime for SharpSpring in the table below.

Start Time

Type

Length

Message

Details

May 10, 2024 17:37 UTC

WARN

about 2 hours

Users Unable to Reconnect Mail Sync to Office365 using Single Sign-On

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Start Time

May 10, 2024 17:37 UTC

Type WARN
Affected Components

APIs and Integrations

Message

Users Unable to Reconnect Mail Sync to Office365 using Single Sign-On

Details

Investigating - Our team has discovered that some customers are unable to reconnect Mail Sync to their Microsoft Office365 accounts. Our team is actively investigating this issue and will continue to share updates here as they become available. May 10, 2024 - 13:33 EDT

May 10, 2024 16:27 UTC

WARN

5 minutes

Mail Sync - Office365 Users Experiencing Connection Errors

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Start Time

May 10, 2024 16:27 UTC

Type WARN
Affected Components

APIs and Integrations

Message

Mail Sync - Office365 Users Experiencing Connection Errors

Details

Monitoring - On 5/10, Support has received reports from several customers that Mail Sync connections for Microsoft Office365 users are not working. We have found that Microsoft is providing invalid tokens for many Office365 users. To resolve connection issues for your Office365 Mail Sync user, please disconnect and reconnect your Mail Sync connection following the instructions on our Help page here - https://knowledgebase.constantcontact.com/lead-gen-crm/articles/KnowledgeBase/50310-Mail-Sync-OverviewIf you continue to experience errors with Mail Sync after disconnecting and reconnecting mail Sync, please reach out to Support for further assistance. May 10, 2024 - 12:26 EDT

April 30, 2024 17:52 UTC

DOWN

35 minutes

Account Access - Some Users Unable to Log In

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Start Time

April 30, 2024 17:52 UTC

Type DOWN
Affected Components

SharpSpring Application

Message

Account Access - Some Users Unable to Log In

Details

Investigating - Our team is currently aware that some customers are unable to log into their Lead Gen & CRM accounts. Our team is investigating this and looking to restore account access as quickly as possible. Apr 30, 2024 - 13:47 EDT

March 29, 2024 17:52 UTC

WARN

12 days

Facebook and Instagram Connections Not Working for Some Users

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Start Time

March 29, 2024 17:52 UTC

Type WARN
Affected Components

Social Media - Social Media Posting

Social Media - Social Media Listening

Message

Facebook and Instagram Connections Not Working for Some Users

Details

Investigating - Our team has received reports that some customers have had issues with being able to connect Facebook and Instagram with their Lead Gen & CRM account for social posting and social listening. Our team is aware of this issue and is actively working to address the issue with Facebook directly.We will continue to investigate and will share updates as they become available on this page. Mar 29, 2024 - 13:47 EDT

February 28, 2024 14:37 UTC

WARN

2 days

Salesforce Syncs Delayed

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Start Time

February 28, 2024 14:37 UTC

Type WARN
Affected Components

APIs and Integrations

Contacts/Leads - Contact Manager

Contacts/Leads - Contact Record/Lead Page

Message

Salesforce Syncs Delayed

Details

Investigating - Our team has recently identified an issue with the Salesforce integration for Lead Gen & CRM. Some accounts may see that syncs from Salesforce are occurring on a slower cadence. Some accounts may temporarily see that data is not syncing from Salesforce.Our team is actively working to address the delays with Salesforce syncs. We will continue to post updates about the Salesforce sync here. Feb 28, 2024 - 09:35 EST

2024-05-12 03:08:48 UTC UTC

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2024-05-12 03:08:48 UTC UTC

STATUS

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2024-05-12 03:08:48 UTC UTC

STATUS

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2024-05-12 03:08:48 UTC UTC

STATUS

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2024-05-12 03:08:48 UTC UTC

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StatusGator has over 2 years of SharpSpring status history.

SharpSpring Components and Services

View details of the current SharpSpring status below.

Name

Status

Details

SharpSpring Ads

UP See more

SharpSpring APIs and Integrations

UP See more

SharpSpring Application

UP See more

SharpSpring Chatbot Serving

UP See more

SharpSpring Contact Manager

UP See more

SharpSpring Contact Record/Lead Page

UP See more

SharpSpring Email Events Processing

UP See more

SharpSpring Email Sending

UP See more

SharpSpring Forms Serving

UP See more

SharpSpring Form Submissions Processing

UP See more

SharpSpring Imports and Exports

UP See more

SharpSpring Landing Pages Serving

UP See more

SharpSpring List Building

UP See more

SharpSpring Reporting

UP See more

SharpSpring Social Media Listening

UP See more

SharpSpring Social Media Posting

UP See more

SharpSpring Web Impression Tracking

UP See more

SharpSpring Workflows Processing

UP See more

No outages or status changes in the last 24 hours

SharpSpring status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SharpSpring Outage and Status History

We've been monitoring SharpSpring outages since August 30, 2021.
Here's the history of service outages we've observed from the SharpSpring Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our SharpSpring Status Page Integration

SharpSpring is an Email solution that StatusGator has been monitoring since August 2021. Over the past over 2 years, we have collected data on on more than 147 outages that affected SharpSpring users. When SharpSpring publishes downtime on their status page, they do so across 18 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SharpSpring to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about SharpSpring incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SharpSpring is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SharpSpring is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SharpSpring posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SharpSpring enters a pre-planned maintenance window, keeping you up to date.

Since SharpSpring publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SharpSpring posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SharpSpring has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SharpSpring has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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