Is Samsung Knox down?
Current Samsung Knox status is UP

We checked the official Samsung Knox Status Page 3 min. 22 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Samsung Knox Outages and Issues

Follow the recent outages and downtime for Samsung Knox in the table below.

Start Time

Type

Length

Message

Details

April 28, 2024 10:01 UTC

MAINT

about 5 hours

Upcoming system maintenance - support ticketing system

See more
Start Time

April 28, 2024 10:01 UTC

Type MAINT
Affected Components

Support ticketing system - via developer.samsungknox.com, partner.samsungknox.com

Support ticketing system - via samsungknox.com

Message

Upcoming system maintenance - support ticketing system

Details

The Samsung Knox Team would like to inform you of an upcoming system maintenance to the Knox support ticketing system. During this time period, new registrations to the Knox support ticketing system will be unavailable:

- Pacific Daylight Time (PDT): Sunday April 28, 2024 3:00AM to Sunday April 28, 2024 8:00AM
- Greenwich Mean Time (GMT): Sunday April 28, 2024 10:00AM to Sunday April 28, 2024 3:00PM
- Korea Standard Time (KST): Sunday April 28, 2024 7:00PM to Monday April 29, 2024 12:00AM

Access to Knox cloud services including the Knox Admin Portal, and access to existing support tickets will not be impacted.

If you have any questions or concerns during the maintenance window, please contact your Samsung account representative or local call center (www2.samsungknox.com/en/support/contact-centers) for assistance.

Thank you,
The Samsung Knox Team

April 24, 2024 06:46 UTC

WARN

about 4 hours

Samsung Account login failure impacting access to Samsung Knox services

See more
Start Time

April 24, 2024 06:46 UTC

Type WARN
Affected Components

Knox Configure - Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa

Knox Asset Intelligence - Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa

Knox Configure - Knox Configure admin portal - Americas

Knox E-FOTA - Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Knox Guard - Knox Guard admin portal - Americas

Knox Guard - Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa

Samsung Care+ for Business - Samsung Care+ for Business admin portal - Americas

Samsung Care+ for Business - Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa

Knox Remote Support - Knox Remote Support - Europe, Middle East, Africa

Knox E-FOTA - Knox E-FOTA admin portal - Americas

Knox Asset Intelligence - Knox Asset Intelligence admin portal - Americas

Knox Deployment Program - Knox Reseller Portal - Americas

Knox Deployment Program - Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa

Knox Manage - Knox Manage admin portal - Americas

Knox Manage - Knox Manage admin portal - Europe, Middle East, Africa

Knox Mobile Enrollment - Knox Mobile Enrollment admin portal - Americas

Knox Mobile Enrollment - Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa

Knox MSP Program - Knox MSP admin portal - Americas

Knox MSP Program - Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa

Samsung Knox websites - samsungknox.com

Support ticketing system - via samsungknox.com

Knox Remote Support - Knox Remote Support - Americas

Message

Samsung Account login failure impacting access to Samsung Knox services

Details

Users may experience intermittent issues logging into samsungknox.com website with Samsung Account login type due to Knox Portal deployment.

In the meantime, please try to login to Knox Dashboard via direct link - https://central.samsungknox.com/uspcommon/dashboard .

Samsung Knox Components and Services

View details of the current Samsung Knox status below.

Name

Status

Details

Knox Asset Intelligence admin portal - Americas

UP See more

Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Knox Capture - Mobile app

UP See more

Knox Configure admin portal - Americas

UP See more

Knox Configure admin portal - China

UP See more

Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Knox E-FOTA admin portal - Americas

UP See more

Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Knox Guard admin portal - Americas

UP See more

Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Knox License Management (KLM)

UP See more

Knox License Management (KLM) - China

UP See more

Knox Manage admin portal - Americas

UP See more

Knox Manage admin portal - Asia Pacific

UP See more

Knox Manage admin portal - Europe, Middle East, Africa

UP See more

Knox Mobile Enrollment admin portal - Americas

UP See more

Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Knox MSP admin portal - Americas

UP See more

Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Knox Remote Support - Americas

UP See more

Knox Remote Support - Asia Pacific

UP See more

Knox Remote Support - Europe, Middle East, Africa

UP See more

Knox Reseller Portal - Americas

UP See more

Knox Reseller Portal - China

UP See more

Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Samsung Care+ for Business admin portal - Americas

UP See more

Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa

UP See more

Samsung Knox Enterprise License Management (ELM)

UP See more

Samsung Knox Enterprise License Management (ELM) - China

UP See more

Samsung Knox partner.samsungknox.com, developer.samsungknox.com

UP See more

Samsung Knox samsungknox.com

UP See more

Samsung Knox via developer.samsungknox.com, partner.samsungknox.com

UP See more

Samsung Knox via samsungknox.com

UP See more

Samsung License Management (SLM, sp.sec.samsung.net)

UP See more

1 status change in the last 24 hours

Samsung Knox status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 19 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 5 hours

Samsung Knox Outage and Status History

We've been monitoring Samsung Knox outages since April 23, 2024.
Here's the history of service outages we've observed from the Samsung Knox Status Page:

Instant enriched data from
3,580 status pages

About Our Samsung Knox Status Page Integration

Samsung Knox is a Security solution that StatusGator has been monitoring since April 2024. Over the past 12 days, we have collected data on on outages that affected Samsung Knox users. When Samsung Knox publishes downtime on their status page, they do so across 34 components and 14 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Samsung Knox to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If Samsung Knox is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Samsung Knox is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Samsung Knox posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Samsung Knox enters a pre-planned maintenance window, keeping you up to date.

Samsung Knox does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Samsung Knox maintenance events into your unified calendar.

When Samsung Knox posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Samsung Knox has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Samsung Knox has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Samsung Knox Down?

Are you experiencing issues with Samsung Knox? Sign up to receive notifications when Samsung Knox publishes outages.

Samsung Knox Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Samsung Knox?

Sign up for StatusGator and see all historical information about Samsung Knox outages and performance issues. Get free, instant notifications when Samsung Knox goes down.