Is SailPoint down?
Current SailPoint status is UP

We checked the official SailPoint Status Page 1 min. 47 sec. ago. Learn more
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Recent SailPoint Outages and Issues

Follow the recent outages and downtime for SailPoint in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 17:54 UTC

WARN

about 1 hour

Service Degredation

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Start Time

May 16, 2024 17:54 UTC

Type WARN
Affected Components

Identity Security Cloud User Interface - N. Virginia us-east-1

Message

Service Degredation

Details

Investigating - We are currently investigating an issue related to service degredation, where some screens are loading very slowly or only load with an error. We are addressing this urgently May 16, 2024 - 17:51 UTC

May 15, 2024 21:09 UTC

WARN

15 minutes

[NERM] Some services are unavailable

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Start Time

May 15, 2024 21:09 UTC

Type WARN
Affected Components

NERM - Ireland eu-west-1

NERM - Canada ca-central-1

NERM - London eu-west-2

Message

[NERM] Some services are unavailable

Details

Investigating - We are investigating an issue with backend services for Non-Employee Risk Management May 15, 2024 - 21:08 UTC

May 15, 2024 12:49 UTC

DOWN

12 minutes

IdentityNow Tenants Down

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Start Time

May 15, 2024 12:49 UTC

Type DOWN
Affected Components

Identity Security Cloud User Interface - Sydney ap-southeast-2

Identity Security Cloud User Interface - Singapore ap-southeast-1

Message

IdentityNow Tenants Down

Details

Identified - We have identified the issue and working on the fix. May 15, 2024 - 12:43 UTC

May 15, 2024 12:30 UTC

DOWN

20 minutes

IdentityNow Tenants Down

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Start Time

May 15, 2024 12:30 UTC

Type DOWN
Message

IdentityNow Tenants Down

Details

Investigating - We are currently investigating the issue. May 15, 2024 - 12:25 UTC

May 08, 2024 14:39 UTC

WARN

40 minutes

[NERM] Service Unavailable for Authentication into tenants

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Start Time

May 08, 2024 14:39 UTC

Type WARN
Affected Components

NERM - Tokyo ap-northeast-1

NERM - Singapore ap-southeast-1

NERM - Sydney ap-southeast-2

NERM - N. Virginia us-east-1

NERM - Frankfurt eu-central-1

NERM - Ireland eu-west-1

NERM - London eu-west-2

NERM - Canada ca-central-1

Message

[NERM] Service Unavailable for Authentication into tenants

Details

Identified - We have Identified an intermittent problem with logging into NERM tenants. We are working to resolve this issue. Not all tenants may be affected, but if you do see an issue - please reach out to Customer Support for NERM. May 08, 2024 - 14:38 UTC

2024-05-16 18:58:42 UTC UTC

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2024-05-16 18:58:42 UTC UTC

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2024-05-16 18:58:42 UTC UTC

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2024-05-16 18:58:42 UTC UTC

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2024-05-16 18:58:42 UTC UTC

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StatusGator has over 2 years of SailPoint status history.

SailPoint Components and Services

View details of the current SailPoint status below.

Name

Status

Details

SailPoint Asia Pacific - Japan

UP See more

SailPoint Asia Pacific - Singapore

UP See more

SailPoint Asia Pacific - Sydney

UP See more

SailPoint Canada ca-central-1

UP See more

SailPoint DE

UP See more

SailPoint EU

UP See more

SailPoint Frankfurt eu-central-1

UP See more

SailPoint Ireland eu-west-1

UP See more

SailPoint Ireland North Europe

UP See more

SailPoint London eu-west-2

UP See more

SailPoint N. Virginia us-east-1

UP See more

SailPoint Oregon us-west-2

UP See more

SailPoint Singapore ap-southeast-1

UP See more

SailPoint Sydney ap-southeast-2

UP See more

SailPoint Tokyo ap-northeast-1

UP See more

SailPoint UK

UP See more

SailPoint US

UP See more

SailPoint Virginia East US 2

UP See more

2 status changes in the last 24 hours

SailPoint status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,590 status pages

About Our SailPoint Status Page Integration

SailPoint is a Cloud Infrastructure, Security, Project Management, and Identity Management solution that StatusGator has been monitoring since February 2022. Over the past over 2 years, we have collected data on on more than 657 outages that affected SailPoint users. When SailPoint publishes downtime on their status page, they do so across 159 components and 26 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SailPoint to get notified when it's down, is under maintenance, or has an outage. We've sent more than 900 notifications to our users about SailPoint incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If SailPoint is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SailPoint is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SailPoint posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SailPoint enters a pre-planned maintenance window, keeping you up to date.

Since SailPoint publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SailPoint posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SailPoint has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SailPoint has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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