Is Pantheon Customer Sites down?
Current Pantheon Customer Sites status is UP

We checked the official Pantheon Customer Sites Status Page 2 min. 50 sec. ago. Learn more
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Recent Pantheon Customer Sites Outages and Issues

Follow the recent outages and downtime for Pantheon Customer Sites in the table below.

Start Time

Type

Length

Message

Details

May 17, 2024 00:10 UTC

WARN

about 2 hours

Site Downtime

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Start Time

May 17, 2024 00:10 UTC

Type WARN
Affected Components

Workflow Operations

Customer Sites

Message

Site Downtime

Details

Investigating - We have detected a network availability issue and is causing downtime for a subset of sites and we are currently investigating the issue.For urgent issues please open a ticket or chat, or if you are unable to access the dashboard you may email helpdesk@pantheon.io May 16, 2024 - 16:57 PDT

May 02, 2024 22:30 UTC

WARN

about 1 hour

Intermittent site error responses

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Start Time

May 02, 2024 22:30 UTC

Type WARN
Affected Components

Customer Sites

Message

Intermittent site error responses

Details

Monitoring - Internal monitoring has detected elevated error levels for site application responses. We immediately began investigating and remediating this at the highest priority. Impacts were slow loading pages, and intermittent 500 level error response codes. May 02, 2024 - 15:29 PDT

April 12, 2024 17:01 UTC

MAINT

about 16 hours

Platform maintenance

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Start Time

April 12, 2024 17:01 UTC

Type MAINT
Affected Components

Git

Spinup Operations

Workflow Operations

Dashboard

Customer Sites

Terminus Operations

Message

Platform maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 12, 2024 - 10:00 PDT

April 11, 2024 16:55 UTC

WARN

about 1 hour

403 site errors

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Start Time

April 11, 2024 16:55 UTC

Type WARN
Affected Components

Customer Sites

Message

403 site errors

Details

Investigating - Internal monitoring has detected issues in the form of 403 errors on a number of sites within the platform. We are actively investigating this at the highest priority and will update as soon as we have more information. Apr 11, 2024 - 09:55 PDT

March 25, 2024 19:00 UTC

WARN

about 8 hours

Intermittent site errors in the Canada region

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Start Time

March 25, 2024 19:00 UTC

Type WARN
Affected Components

Customer Sites

Message

Intermittent site errors in the Canada region

Details

Investigating - Internal monitoring has detected elevated error levels for site application responses specifically in the Canada region. We are actively investigating this at the highest priority and will update as soon as we have more information. Mar 25, 2024 - 11:56 PDT

2024-05-20 02:41:26 UTC UTC

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2024-05-20 02:41:26 UTC UTC

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2024-05-20 02:41:26 UTC UTC

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2024-05-20 02:41:26 UTC UTC

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2024-05-20 02:41:26 UTC UTC

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Sign Up for More Pantheon Customer Sites History

StatusGator has over 8 years of Pantheon Customer Sites status history.

No outages or status changes in the last 24 hours

Pantheon Customer Sites status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Pantheon Customer Sites Outage and Status History

We've been monitoring Pantheon Customer Sites outages since February 3, 2016.
Here's the history of service outages we've observed from the Pantheon Customer Sites Status Page:

Instant enriched data from
3,600 status pages

About Our Pantheon Customer Sites Status Page Integration

Pantheon Customer Sites is a Hosting and Web Hosting solution that StatusGator has been monitoring since February 2016. Over the past over 8 years, we have collected data on on more than 1,212 outages that affected Pantheon Customer Sites users. When Pantheon Customer Sites publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Pantheon Customer Sites to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular hosting services monitored on our platform. We've sent more than 8,900 notifications to our users about Pantheon Customer Sites incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Pantheon Customer Sites is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Pantheon Customer Sites is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Pantheon Customer Sites posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Pantheon Customer Sites enters a pre-planned maintenance window, keeping you up to date.

Since Pantheon Customer Sites publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Pantheon Customer Sites posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Pantheon Customer Sites has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Pantheon Customer Sites has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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