Is OpenGov Help Center down?
Current OpenGov Help Center status is UP

We checked the official OpenGov Help Center Status Page 2 min. 34 sec. ago. Learn more
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Recent OpenGov Help Center Outages and Issues

Follow the recent outages and downtime for OpenGov Help Center in the table below.

Start Time

Type

Length

Message

Details

March 30, 2024 04:06 UTC

MAINT

about 7 hours

OpenGov Infrastructure Maintenance

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Start Time

March 30, 2024 04:06 UTC

Type MAINT
Affected Components

Reporting & Transparency

Asset Management (formerly Cartegraph)

OpenGov Help Center

Open Data

Community Feedback (formerly Open Town Hall)

Budgeting & Planning

Financials

Permitting & Licensing

Procurement

Message

OpenGov Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 29, 2024 - 21:00 PDT

December 18, 2023 05:31 UTC

MAINT

30 minutes

OpenGov Infrastructure Maintenance

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Start Time

December 18, 2023 05:31 UTC

Type MAINT
Affected Components

OpenGov Help Center

Reporting & Transparency

Asset Management (formerly Cartegraph)

Platform - Integration Services

Platform - OpenGov Platform

Budgeting & Planning

Financials

Permitting & Licensing

Procurement

Message

OpenGov Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2023 - 21:30 PST

December 04, 2023 23:01 UTC

WARN

about 1 hour

Opengov Salesforce Vendor Feature Degradation Impacting Messaging, Omni Channel, and Service Cloud Voice services

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Start Time

December 04, 2023 23:01 UTC

Type WARN
Affected Components

OpenGov Help Center

Message

Opengov Salesforce Vendor Feature Degradation Impacting Messaging, Omni Channel, and Service Cloud Voice services

Details

Identified - Issue: On December 4, 2023, at 14:49 UTC the Salesforce Technology team noted a feature degradation issue affecting Enhanced Messaging, Omni Channel, and Service Cloud Voice services on multiple North American instances. Their technical teams have identified a potential trigger for this incident and are actively working to restore services as quickly as possible.Impact: Multiple instances in North American data centers may experience Enhanced Messaging Channels sessions failing, leading to the inability to send and receive messages or create new sessions. Customers may also encounter intermittent failures within Omni Channel and Service Cloud Voice services. Dec 04, 2023 - 15:00 PST

No outages or status changes in the last 24 hours

OpenGov Help Center status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

OpenGov Help Center Outage and Status History

We've been monitoring OpenGov Help Center outages since February 27, 2023.
Here's the history of service outages we've observed from the OpenGov Help Center Status Page:

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,600 status pages

About Our OpenGov Help Center Status Page Integration

OpenGov Help Center is an Accounting, Payments, and Finance solution that StatusGator has been monitoring since February 2023. Over the past over 1 year, we have collected data on on more than 157 outages that affected OpenGov Help Center users. When OpenGov Help Center publishes downtime on their status page, they do so across 12 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor OpenGov Help Center to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about OpenGov Help Center incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If OpenGov Help Center is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when OpenGov Help Center is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

OpenGov Help Center posts separate notifications for planned maintenance work. StatusGator will notify subscribers when OpenGov Help Center enters a pre-planned maintenance window, keeping you up to date.

Since OpenGov Help Center publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When OpenGov Help Center posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When OpenGov Help Center has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because OpenGov Help Center has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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