Is MX down?
Current MX status is UP

We checked the official MX Status Page 4 min. 36 sec. ago. Learn more
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Recent MX Outages and Issues

Follow the recent outages and downtime for MX in the table below.

Start Time

Type

Length

Message

Details

May 17, 2024 05:03 UTC

MAINT

about 4 hours

MX Emergency Maintenance Notification | Production | 2024-05-16

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Start Time

May 17, 2024 05:03 UTC

Type MAINT
Affected Components

Connectivity - Balance Checks

Connectivity - Microdeposits

Connectivity - Instant Account Verification

Experience - Financial Wellness (PFM + Insights)

API - Nexus API

API - MDX RealTime API

API - SSO API

Data - Data Enhancement

Experience - Mobile Banking

Connectivity - Account Aggregation (Accounts + Transactions)

Connectivity - Account Owner Verification

API - Platform API

Message

MX Emergency Maintenance Notification | Production | 2024-05-16

Details

Partners,

Starting at 11:00pm Mountain Time Thursday May 16th, for the period of 4 hours, we will be performing critical security updates to core backend services in our production environment.

Throughout the course of the Emergency Maintenance window, we expect minimal service impact of approximately 15-30 minutes as systems and services reboot and apply updates.

We will be sending notification out leading up this event and again when its finished.

May 14, 2024 20:13 UTC

DOWN

15 minutes

MX Platform Event

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Start Time

May 14, 2024 20:13 UTC

Type DOWN
Affected Components

API - MDX RealTime API

Message

MX Platform Event

Details

We are currently investigating a potential service-disrupting event.

As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.

May 14, 2024 20:08 UTC

DOWN

5 minutes

MX Platform Event

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Start Time

May 14, 2024 20:08 UTC

Type DOWN
Affected Components

Data - Data Enhancement

Message

MX Platform Event

Details

We are currently investigating a potential service-disrupting event.

As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.

May 14, 2024 19:38 UTC

DOWN

30 minutes

MX Platform Event

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Start Time

May 14, 2024 19:38 UTC

Type DOWN
Affected Components

Experience - Mobile Banking

Experience - Financial Wellness (PFM + Insights)

Message

MX Platform Event

Details

We are currently investigating a potential service-disrupting event.

As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.

May 13, 2024 18:38 UTC

DOWN

25 minutes

MX Platform Event

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Start Time

May 13, 2024 18:38 UTC

Type DOWN
Affected Components

Connectivity - Microdeposits

Connectivity - Balance Checks

API - SSO API

API - MDX RealTime API

Experience - Financial Wellness (PFM + Insights)

API - Platform API

Connectivity - Account Aggregation (Accounts + Transactions)

Connectivity - Account Owner Verification

Connectivity - Instant Account Verification

Data - Data Enhancement

Experience - Mobile Banking

API - Nexus API

Message

MX Platform Event

Details

We are currently investigating a potential service-disrupting event.

As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.

2024-05-17 12:09:08 UTC UTC

STATUS

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2024-05-17 12:09:08 UTC UTC

STATUS

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2024-05-17 12:09:08 UTC UTC

STATUS

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2024-05-17 12:09:08 UTC UTC

STATUS

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2024-05-17 12:09:08 UTC UTC

STATUS

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StatusGator has 7 months of MX status history.

MX Components and Services

View details of the current MX status below.

Name

Status

Details

MX Account Aggregation (Accounts + Transactions)

UP See more

MX Account Owner Verification

UP See more

MX Balance Checks

UP See more

MX Data Enhancement

UP See more

MX Financial Wellness (PFM + Insights)

UP See more

MX Instant Account Verification

UP See more

MX MDX RealTime API

UP See more

MX Microdeposits

UP See more

MX Mobile Banking

UP See more

MX Nexus API

UP See more

MX Platform API

UP See more

MX SSO API

UP See more

1 status change in the last 24 hours

MX status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 20 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 4 hours

Instant enriched data from
3,590 status pages

About Our MX Status Page Integration

MX is a Payments and Finance solution that StatusGator has been monitoring since October 2023. Over the past 7 months, we have collected data on on more than 66 outages that affected MX users. When MX publishes downtime on their status page, they do so across 12 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor MX to get notified when it's down, is under maintenance, or has an outage. We've sent more than 500 notifications to our users about MX incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If MX is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when MX is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

MX posts separate notifications for planned maintenance work. StatusGator will notify subscribers when MX enters a pre-planned maintenance window, keeping you up to date.

MX does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate MX maintenance events into your unified calendar.

When MX posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When MX has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because MX has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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