Is LiveChat down?
Current LiveChat status is UP

We checked the official LiveChat Status Page 1 min. 1 sec. ago. Learn more
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Recent LiveChat Outages and Issues

Follow the recent outages and downtime for LiveChat in the table below.

Start Time

Type

Length

Message

Details

May 17, 2024 13:31 UTC

WARN

about 3 hours

Issues with accessing applications on Frankfurt servers

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Start Time

May 17, 2024 13:31 UTC

Type WARN
Affected Components

Agent apps

API

Message

Issues with accessing applications on Frankfurt servers

Details

Investigating - Agents from licenses located on our servers in Frankfurt have problems with accessing application. We are currently investigating the issue. May 17, 2024 - 15:27 CEST

May 05, 2024 08:41 UTC

DOWN

about 5 hours

Issues with accessing Agent Application

See more
Start Time

May 05, 2024 08:41 UTC

Type DOWN
Affected Components

Support chat on www.livechat.com

Chat widget

Agent apps

Integrations

Message

Issues with accessing Agent Application

Details

Investigating - We are currently investigating the issue May 05, 2024 - 10:38 CEST

May 01, 2024 15:11 UTC

WARN

about 2 hours

Issues with accessing Agent Application

See more
Start Time

May 01, 2024 15:11 UTC

Type WARN
Affected Components

Agent apps

Message

Issues with accessing Agent Application

Details

Update - We are continuing to monitor for any further issues. May 01, 2024 - 17:08 CEST

May 01, 2024 13:56 UTC

DOWN

about 1 hour

Issues with accessing Agent Application

See more
Start Time

May 01, 2024 13:56 UTC

Type DOWN
Affected Components

Integrations

Agent apps

Support chat on www.livechat.com

Chat widget

Message

Issues with accessing Agent Application

Details

Update - We are continuing to investigate this issue. May 01, 2024 - 15:54 CEST

May 01, 2024 13:26 UTC

WARN

30 minutes

Issues with accessing Agent Application

See more
Start Time

May 01, 2024 13:26 UTC

Type WARN
Affected Components

Integrations

Agent apps

Support chat on www.livechat.com

Chat widget

Message

Issues with accessing Agent Application

Details

Investigating - We are currently investigating this issue. May 01, 2024 - 15:25 CEST

2024-05-18 00:23:31 UTC UTC

STATUS

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2024-05-18 00:23:31 UTC UTC

STATUS

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2024-05-18 00:23:31 UTC UTC

STATUS

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2024-05-18 00:23:31 UTC UTC

STATUS

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2024-05-18 00:23:31 UTC UTC

STATUS

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Sign Up for More LiveChat History

StatusGator has about 3 years of LiveChat status history.

LiveChat Components and Services

View details of the current LiveChat status below.

Name

Status

Details

LiveChat Agent apps

UP See more

LiveChat API

UP See more

LiveChat Chat widget

UP See more

LiveChat Integrations

UP See more

LiveChat Subprocessors' service

UP See more

LiveChat Support chat on www.livechat.com

UP See more

1 status change in the last 24 hours

LiveChat status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 21 hours

  • Warn: 3 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

LiveChat Outage and Status History

We've been monitoring LiveChat outages since March 14, 2021.
Here's the history of service outages we've observed from the LiveChat Status Page:

Instant enriched data from
3,590 status pages

About Our LiveChat Status Page Integration

LiveChat is a Chat solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 150 outages that affected LiveChat users. When LiveChat publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor LiveChat to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular chat services monitored on our platform. We've sent more than 600 notifications to our users about LiveChat incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If LiveChat is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when LiveChat is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

LiveChat posts separate notifications for planned maintenance work. StatusGator will notify subscribers when LiveChat enters a pre-planned maintenance window, keeping you up to date.

Since LiveChat publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When LiveChat posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When LiveChat has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because LiveChat has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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