Is Kami Frontend down?
Current Kami Frontend status is UP

Monitoring - We've identified the cause of the outage now, and at 01:03 PM Pacific Time, we've seen the API has recovered, and our error rates have decreased. We're still monitoring the situation, but the outage appears to be resolved. We're seeing the success rate of document opens, login rates and annotations being saved are now improving to normal levels. Mar 06, 2024 - 21:05 UTC

Investigating - We're investigating an outage that started at 12:41 PM Pacific time, our engineers were alerted to the issue about 5 minutes later, and have been investigating the issue since. This is affecting our backend, so logging into Kami and loading documents are affected. Kami's offline mode should automatically kick in to ensure all work is saved. We will update you once we have more information. Mar 06, 2024 - 21:01 UTC

Investigating - We're investigating an outage that started at 7:50am Pacific time, our engineers were alerted to the issue about 15 minutes ago, and have been investigating the issue since. This is affecting our backend, so logging into Kami and loading documents are affected. Kami's offline mode should automatically kick in to ensure all work is saved. Mar 05, 2024 - 16:18 UTC

Identified - We've been informed that several users are experiencing issues with students being unable to see Kami Questions annotations when Opening assignments. The issue was caused by an update done before Christmas that changed how those annotations were exported, meaning they would not show correctly on new copies of the file.Our Developers have identified the issue now, and we are working on a fix that should be released by EOD today. If you have any questions or concerns, please reach out to Support@kamiapp.com Dec 28, 2023 - 19:27 UTC

In progress - Kami’s services are under maintenance until 12:00 AM (EST). Our services may unstable or unavailable during this period, including:- Login and signup- Opening files from Google Drive or OneDrive- Saving annotations to Google Drive or OneDrive- Exporting documents- Collaborating on shared files- Creating assignments through Google Classroom, Canvas, Schoology, or Microsoft Teams- Opening and submitting assignments through Google Classroom, Canvas, Schoology, or Microsoft Teams- Text Recognition and Split and MergeIf you have a document open in Kami during this period, you can still work on it in [Offline Mode](https://help.kamiapp.com/en/articles/647922-kami-offline-mode) until Kami returns online. However, for any other features mentioned above, attempting to use them during this time will result in an error message.We apologize for any inconvenience this maintenance may cause and appreciate your patience as we work to improve your Kami experience. If you have questions, please reach out to support@kamiapp.com. Dec 03, 2023 - 05:05 UTC