Is Ingenico down?
Current Ingenico status is UP

We checked the official Ingenico Status Page 3 min. 29 sec. ago. Learn more
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Recent Ingenico Outages and Issues

Follow the recent outages and downtime for Ingenico in the table below.

Start Time

Type

Length

Message

Details

May 16, 2024 12:41 UTC

WARN

about 2 hours

Back Office disruption in the TEST environment

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Start Time

May 16, 2024 12:41 UTC

Type WARN
Affected Components

Portals & reporting - Back Office Ogone

Message

Back Office disruption in the TEST environment

Details

Identified - Please be informed that the Worldline (WLOP) Back Office is temporarily unavailable in the TEST environment.Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency. We would like to reassure you that our platform in the PRODUCTION environment is stable and no impact on transaction processing has been identified at this moment. We thank you for your understanding. May 16, 2024 - 14:41 CEST

May 16, 2024 01:40 UTC

WARN

5 minutes

Ongoing - Back Office disruption

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Start Time

May 16, 2024 01:40 UTC

Type WARN
Affected Components

Payment integrations - Worldline Ecommerce Payment Pages

Message

Ongoing - Back Office disruption

Details

Investigating - Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency. We thank you for your understanding. May 16, 2024 - 03:25 CEST

May 16, 2024 01:25 UTC

WARN

15 minutes

Ongoing - Back Office disruption

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Start Time

May 16, 2024 01:25 UTC

Type WARN
Affected Components

Payment integrations - Worldline Ecommerce Payment Pages

Portals & reporting - Back Office Ogone

Message

Ongoing - Back Office disruption

Details

Investigating - Please be informed that the Worldline Back Office is temporarily unavailable.

Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency. We thank you for your understanding. May 16, 2024 - 03:25 CEST

May 14, 2024 07:26 UTC

WARN

25 minutes

3-D Secure Authentication partially unavailable on 14/05/2024

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Start Time

May 14, 2024 07:26 UTC

Type WARN
Affected Components

Payment methods solutions - Bancontact

Payment methods solutions - Mastercard

Message

3-D Secure Authentication partially unavailable on 14/05/2024

Details

Identified - We have identified an ongoing technical interruption impacting 3-D Secure authentication as of 08:26 CEST.As a result, some transactions treated by Mastercard and Bancontact might receive a status 0 (incomplete/invalid) due to the impossibility of performing a 3-D Secure check.We thank you for your patience and understanding. May 14, 2024 - 09:22 CEST

May 13, 2024 02:33 UTC

WARN

about 8 hours

Ongoing - Back Office disruption

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Start Time

May 13, 2024 02:33 UTC

Type WARN
Affected Components

Portals & reporting - Back Office Ogone

Message

Ongoing - Back Office disruption

Details

Investigating - Please be informed that the Worldline Back Office is temporarily unavailable.Our technical teams are working to identify the cause of this interruption and restore service as a matter of urgency. We thank you for your understanding. May 13, 2024 - 04:29 CEST

2024-05-17 06:34:30 UTC UTC

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2024-05-17 06:34:30 UTC UTC

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2024-05-17 06:34:30 UTC UTC

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2024-05-17 06:34:30 UTC UTC

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2024-05-17 06:34:30 UTC UTC

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StatusGator has almost 2 years of Ingenico status history.

Ingenico Components and Services

View details of the current Ingenico status below.

Name

Status

Details

Ingenico AIB

UP See more

Ingenico AIRPLUS

UP See more

Ingenico AliPay

UP See more

Ingenico American Express

UP See more

Ingenico ANZ Bank

UP See more

Ingenico Apple Pay

UP See more

Ingenico Arkea

UP See more

Ingenico Aurora

UP See more

Ingenico Back Office Ogone

UP See more

Ingenico Bambora

UP See more

Ingenico Bancontact

UP See more

Ingenico Banco Sabadell

UP See more

Ingenico Banque Populaire, Caisse d'Epargne, BRED

UP See more

Ingenico Banque Postale

UP See more

Ingenico Barclays

UP See more

Ingenico BBVA

UP See more

Ingenico Belfius Direct Net

UP See more

Ingenico BNG Bank

UP See more

Ingenico BNL Positivity

UP See more

Ingenico BNP Paribas

UP See more

Ingenico BS Payone

UP See more

Ingenico Caisse d’Epargne

UP See more

Ingenico Caixa Catalunya

UP See more

Ingenico Card Complete

UP See more

Ingenico Carrefour Banque

UP See more

Ingenico Carte bancaire

UP See more

Ingenico CBC / KBC Online

UP See more

Ingenico Cetelem

UP See more

Ingenico Chase Paymentech

UP See more

Ingenico Cielo

UP See more

Ingenico CMI

UP See more

Ingenico COFIDIS

UP See more

Ingenico Cofinoga

UP See more

Ingenico Concardis

UP See more

Ingenico Crédit Agricole

UP See more

Ingenico Crédit du Nord

UP See more

Ingenico Crédit Mutuel, CIC, BECM

UP See more

Ingenico Diners Club

UP See more

Ingenico Direct Client API

UP See more

Ingenico Direct Hosted Payment Pages

UP See more

Ingenico Direct Hosted Tokenization Pages

UP See more

Ingenico Direct Server to server API

UP See more

Ingenico DISCOVER

UP See more

Ingenico Elavon

UP See more

Ingenico EPS

UP See more

Ingenico Europabank

UP See more

Ingenico European Merchant Services (EMS)

UP See more

Ingenico Evo Payments

UP See more

Ingenico Facilipay

UP See more

Ingenico Financial clearing and settlement service (Collect)

UP See more

Ingenico First Data (Merchant Solutions)

UP See more

Ingenico Gift Cards

UP See more

Ingenico Giropay

UP See more

Ingenico Global Payments

UP See more

Ingenico HSBC

UP See more

Ingenico iDEAL

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Ingenico Ikano

UP See more

Ingenico ING

UP See more

Ingenico ING Home'Pay

UP See more

Ingenico Intersolve

UP See more

Ingenico JCB

UP See more

Ingenico Klarna

UP See more

Ingenico La Caixa

UP See more

Ingenico LCL

UP See more

Ingenico Limonetik

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Ingenico Lloyd

UP See more

Ingenico Maestro

UP See more

Ingenico Mastercard

UP See more

Ingenico M&S Bank

UP See more

Ingenico M&S Budget Card

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Ingenico M&S Charge Card

UP See more

Ingenico M&S Credit Card

UP See more

Ingenico M&S Debit Card

UP See more

Ingenico Multibanco

UP See more

Ingenico MyPerformance

UP See more

Ingenico Nexi

UP See more

Ingenico PassES

UP See more

Ingenico PayPal

UP See more

Ingenico Paysafecard

UP See more

Ingenico Paysquare BV

UP See more

Ingenico PostFinance

UP See more

Ingenico PostFinance Card

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Ingenico PostFinance E-finance

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Ingenico Santander

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Ingenico SBSA

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Ingenico SEPA Direct Debit

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Ingenico SIX Payment Services

UP See more

Ingenico SMB Merchant Portal

UP See more

Ingenico Société Générale

UP See more

Ingenico Sofinco

UP See more

Ingenico SOFORT Banking

UP See more

Ingenico Spirit Of Cadeau

UP See more

Ingenico Support Site (https://epayments-support.ingenico.com/)

UP See more

Ingenico Teller (Nets)

UP See more

Ingenico Trésor Public - Banque de France

UP See more

Ingenico TWINT

UP See more

Ingenico Unicre

UP See more

Ingenico UOB

UP See more

Ingenico VISA

UP See more

Ingenico Westpac

UP See more

Ingenico Wirecard AG

UP See more

Ingenico Worldline

UP See more

Ingenico Worldline Batch transaction processing

UP See more

Ingenico Worldline DirectLink API's

UP See more

Ingenico Worldline Ecommerce Payment Pages

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Ingenico Worldline e-Terminal

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Ingenico Worldline FlexCheckout

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Ingenico Worldline Fraud expert service

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Ingenico WorldPay

UP See more

1 status change in the last 24 hours

Ingenico status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 22 hours

  • Warn: 2 hours

  • Down: 0 minutes

  • Maintenance: 0 minutes

Ingenico Outage and Status History

We've been monitoring Ingenico outages since June 20, 2022.
Here's the history of service outages we've observed from the Ingenico Status Page:

Instant enriched data from
3,590 status pages

About Our Ingenico Status Page Integration

Ingenico is a Payments and Finance solution that StatusGator has been monitoring since June 2022. Over the past almost 2 years, we have collected data on on more than 254 outages that affected Ingenico users. When Ingenico publishes downtime on their status page, they do so across 110 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Ingenico to get notified when it's down, is under maintenance, or has an outage. We've sent more than 200 notifications to our users about Ingenico incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Ingenico is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Ingenico is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Ingenico posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Ingenico enters a pre-planned maintenance window, keeping you up to date.

Since Ingenico publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Ingenico posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Ingenico has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Ingenico has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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