Is GBG Account Section down?
Current GBG Account Section status is UP

We checked the official GBG Account Section Status Page 3 min. 38 sec. ago. Learn more
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Recent GBG Account Section Outages and Issues

Follow the recent outages and downtime for GBG Account Section in the table below.

Start Time

Type

Length

Message

Details

May 17, 2024 00:46 UTC

DOWN

ongoing

Notification of Planned Supplier Maintenance - greenID Third Party Supplier ACI Red Shield

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Start Time

May 17, 2024 00:46 UTC

Type DOWN
Affected Components

Loqate - Verify

Loqate - Capture V3

Loqate - Capture V4

Loqate - Email Validation

Loqate - Phone Verification

Loqate - Bank Verification

Loqate - Geocoding

Loqate - Everything Location

Loqate - Find My Nearest

Loqate - Account Section

Loqate - AddressComplete

Loqate - AddressComplete V4

Loqate - Utilities Register - Gas

Loqate - Utilities Register - Electricity

Loqate - Store Finder - Geocoding

Loqate - Store Finder - Distances

Loqate - Store Finder - Mapping

Loqate - Store Finder – List Management

Message

Notification of Planned Supplier Maintenance - greenID Third Party Supplier ACI Red Shield

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 17, 2024 - 01:00 BST

May 17, 2024 00:27 UTC

DOWN

19 minutes

Loqate - Multiple Loqate Services

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Start Time

May 17, 2024 00:27 UTC

Type DOWN
Affected Components

Loqate - Capture V3

Loqate - Capture V4

Loqate - Verify

Loqate - Email Validation

Loqate - Phone Verification

Loqate - Bank Verification

Loqate - Geocoding

Loqate - Everything Location

Loqate - Find My Nearest

Loqate - Account Section

Loqate - AddressComplete

Loqate - AddressComplete V4

Loqate - Utilities Register - Gas

Loqate - Utilities Register - Electricity

Loqate - Store Finder - Geocoding

Loqate - Store Finder - Distances

Loqate - Store Finder - Mapping

Loqate - Store Finder – List Management

Message

Loqate - Multiple Loqate Services

Details

Investigating - Please be advised that we are experiencing a service disruption that may result in customers receiving system errors when using the Loqate services listed below. We apologise for the impact this may be having on your business. Our incident team are working hard to identify and fix the root cause as quickly as possible. Further updates to follow. May 17, 2024 - 01:25 BST

May 02, 2024 12:55 UTC

WARN

14 days

Notification of Planned Platform Maintenance - IDscan / PROD Australia – 02-May-2024 13:00-14:00 UK BST

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Start Time

May 02, 2024 12:55 UTC

Type WARN
Affected Components

Loqate - Account Section

Message

Notification of Planned Platform Maintenance - IDscan / PROD Australia – 02-May-2024 13:00-14:00 UK BST

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 02, 2024 - 13:00 BST

May 01, 2024 10:55 UTC

WARN

1 day

Service Disruption - Loqate - Accounts Section - Issue affecting adding new card details

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Start Time

May 01, 2024 10:55 UTC

Type WARN
Affected Components

Loqate - Account Section

Message

Service Disruption - Loqate - Accounts Section - Issue affecting adding new card details

Details

Identified - Some customers may be unable to add a new payment card onto their account in Account Section and may receive an error message or are unable to update or save details. Customers can continue to make payments via any existing cards, and can also make payments via bank transfer. This is being investigated with GBG Support teams to fix as soon as possible and affected customers can contact the GBG Helpdesk for support with making payments. May 01, 2024 - 11:54 BST

April 29, 2024 07:01 UTC

MAINT

about 2 hours

Loqate Maintenance - USA environments

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Start Time

April 29, 2024 07:01 UTC

Type MAINT
Affected Components

Loqate - Capture V3

Loqate - Capture V4

Loqate - Email Validation

Loqate - Geocoding

Loqate - Find My Nearest

Loqate - Account Section

Loqate - AddressComplete

Loqate - AddressComplete V4

Loqate - Capture China

Loqate - Verify China

Loqate - Utilities Register - Gas

Loqate - Utilities Register - Electricity

Loqate - Loqate SaaS Platform

Loqate - Store Finder - Distances

Loqate - Store Finder - Mapping

GreenID - DVS - TAS Birth, Marriage and Change of Name Certificates

Loqate - Store Finder - Geocoding

Loqate - Phone Verification

Loqate - Bank Verification

Loqate - Everything Location

Loqate - Verify

Loqate - Store Finder – List Management

Message

Loqate Maintenance - USA environments

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 29, 2024 - 08:00 BST

2024-05-26 09:04:58 UTC UTC

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2024-05-26 09:04:58 UTC UTC

STATUS

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2024-05-26 09:04:58 UTC UTC

STATUS

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2024-05-26 09:04:58 UTC UTC

STATUS

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2024-05-26 09:04:58 UTC UTC

STATUS

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Sign Up for More GBG Account Section History

StatusGator has almost 4 years of GBG Account Section status history.

No outages or status changes in the last 24 hours

GBG Account Section status, last 24 hours:

10:00 AM
4:00 PM
10:00 PM
4:00 AM
10:00 AM
10:00 AM
10:00 PM
10:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

GBG Account Section Outage and Status History

We've been monitoring GBG Account Section outages since July 29, 2020.
Here's the history of service outages we've observed from the GBG Account Section Status Page:

Instant enriched data from
3,600 status pages

About Our GBG Account Section Status Page Integration

GBG Account Section is an Identity Management solution that StatusGator has been monitoring since July 2020. Over the past almost 4 years, we have collected data on on more than 6,939 outages that affected GBG Account Section users. When GBG Account Section publishes downtime on their status page, they do so across 396 components and 20 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor GBG Account Section to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 8,000 notifications to our users about GBG Account Section incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If GBG Account Section is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when GBG Account Section is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

GBG Account Section posts separate notifications for planned maintenance work. StatusGator will notify subscribers when GBG Account Section enters a pre-planned maintenance window, keeping you up to date.

Since GBG Account Section publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When GBG Account Section posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When GBG Account Section has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because GBG Account Section has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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