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Current Esker status is UP

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Recent Esker Outages and Issues

Follow the recent outages and downtime for Esker in the table below.

Start Time

Type

Length

Message

Details

May 14, 2024 15:43 UTC

WARN

7 days

Chorus Cœur

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Start Time

May 14, 2024 15:43 UTC

Type WARN
Affected Components

Environment D - Web Interface

Environment C - Web Interface

Environment E - Web Interface

Message

Chorus Cœur

Details

We encountered an issue with our Esker on Demand platform which results in some users experiencing difficulties accessing and processing documents.Our R&D is working to restore the access to these documents. We apologize for any inconvenience this may have caused.

May 13, 2024 04:33 UTC

WARN

31 minutes

Chorus Cœur

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Start Time

May 13, 2024 04:33 UTC

Type WARN
Affected Components

Environment E - Document Processing

Environment E - Web Interface

Message

Chorus Cœur

Details

This statement only concerns customers that submit invoices to Chorus Pro portal.In order to perform a technical upgrade, the French State budgetary and accounting information system (Chorus Cœur) will be closed from Friday, April 26th at 5:00 PM UTC to Monday, May 13th at 5:00 AM UTC.New invoices posting will still be possible but their publication to Chorus Pro portal and their update may be put on hold during maintenance operation and will progressively resume once Chorus services are back.Please keep posted to portail.chorus-pro.gouv.fr 

May 07, 2024 14:59 UTC

WARN

about 1 hour

Chorus Cœur

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Start Time

May 07, 2024 14:59 UTC

Type WARN
Affected Components

Environment D - Inbound Documents

Environment D - Document Processing

Environment C - Document Processing

Environment E - Inbound Documents

Environment E - Document Processing

Environment C - Inbound Documents

Message

Chorus Cœur

Details

Monitoring- Esker on Demand update issue - May 7th, 2024 13:00 pm UTCOur Esker on Demand team is working on catching up the inbound documents processing delays.You might notice some other delays in documents processing within next hours.Monitoring- Esker on Demand update issue - May 7th, 2024 12:05 pm UTCOur Esker on Demand team did restore the access on all the environments. Processing delays may be observed.We keep monitoring the situation and we apologize for the inconvenience.Investigating- Esker on Demand update issue - May 7th, 2024 11:50 am UTCOur Esker on Demand team is still working on restoring the access on the environments.We acknowledge your concerns and will update you here shortly on www.trustesker.com.

May 07, 2024 13:03 UTC

WARN

about 2 hours

Chorus Cœur

See more
Start Time

May 07, 2024 13:03 UTC

Type WARN
Affected Components

Environment D - Web Interface

Environment D - Inbound Documents

Environment C - Inbound Documents

Environment E - Web Interface

Environment C - Document Processing

Environment E - Inbound Documents

Message

Chorus Cœur

Details

Monitoring- Esker on Demand update issue - May 7th, 2024 13:00 pm UTCOur Esker on Demand team is working on catching up the inbound documents processing delays.You might notice some other delays in documents processing within next hours.Monitoring- Esker on Demand update issue - May 7th, 2024 12:05 pm UTCOur Esker on Demand team did restore the access on all the environments. Processing delays may be observed.We keep monitoring the situation and we apologize for the inconvenience.Investigating- Esker on Demand update issue - May 7th, 2024 11:50 am UTCOur Esker on Demand team is still working on restoring the access on the environments.We acknowledge your concerns and will update you here shortly on www.trustesker.com.

May 07, 2024 12:09 UTC

WARN

about 1 hour

Chorus Cœur

See more
Start Time

May 07, 2024 12:09 UTC

Type WARN
Affected Components

Environment D - Outbound Documents

Environment E - Web Interface

Environment E - Inbound Documents

Environment E - Document Processing

Environment E - Outbound Documents

Environment D - Web Interface

Environment D - Inbound Documents

Environment D - Document Processing

Message

Chorus Cœur

Details

This statement only concerns customers that submit invoices to Chorus Pro portal.In order to perform a technical upgrade, the French State budgetary and accounting information system (Chorus Cœur) will be closed from Friday, April 26th at 5:00 PM UTC to Monday, May 13th at 5:00 AM UTC.New invoices posting will still be possible but their publication to Chorus Pro portal and their update may be put on hold during maintenance operation and will progressively resume once Chorus services are back.Please keep posted to portail.chorus-pro.gouv.fr 

2024-05-22 16:09:08 UTC UTC

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2024-05-22 16:09:08 UTC UTC

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2024-05-22 16:09:08 UTC UTC

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2024-05-22 16:09:08 UTC UTC

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2024-05-22 16:09:08 UTC UTC

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StatusGator has over 3 years of Esker status history.

Esker Components and Services

View details of the current Esker status below.

Name

Status

Details

Esker Document Processing

UP See more

Esker Inbound Documents

UP See more

Esker Job Processing

UP See more

Esker Outbound Documents

UP See more

Esker SFTP Server

UP See more

Esker Web Interface

UP See more

No outages or status changes in the last 24 hours

Esker status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

Instant enriched data from
3,590 status pages

About Our Esker Status Page Integration

Esker is a Cloud Infrastructure solution that StatusGator has been monitoring since September 2020. Over the past over 3 years, we have collected data on on more than 1,801 outages that affected Esker users. When Esker publishes downtime on their status page, they do so across 35 components and 9 groups using 3 different statuses: up, warn, and down which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Esker to get notified when it's down or has an outage. We've sent more than 2,300 notifications to our users about Esker incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Esker is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Esker is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Esker does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Esker maintenance notifications, please email us.

Esker does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Esker maintenance events into your unified calendar.

When Esker posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Esker has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Esker has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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