Is Customer.io Message Sending down?
Current Customer.io Message Sending status is UP

We checked the official Customer.io Message Sending Status Page 1 min. 57 sec. ago. Learn more
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Recent Customer.io Message Sending Outages and Issues

Follow the recent outages and downtime for Customer.io Message Sending in the table below.

Start Time

Type

Length

Message

Details

May 27, 2024 14:04 UTC

WARN

15 minutes

Customer.io is experiencing issues with Message Sending

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Start Time

May 27, 2024 14:04 UTC

Type WARN
Affected Components

Message Sending

Message

Customer.io is experiencing issues with Message Sending

Details

Identified - We have received multiple reports of Messages Sending Failures. Our team is aware of the issue and we are working on a fix. May 27, 2024 - 14:00 UTC

May 24, 2024 17:54 UTC

WARN

10 minutes

Some customers in the EU region are seeing delays in message sending. User Interface may be impacted , as well. There is no data loss and all other functionalities are working as expected

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Start Time

May 24, 2024 17:54 UTC

Type WARN
Affected Components

Message Sending

Message

Some customers in the EU region are seeing delays in message sending. User Interface may be impacted , as well. There is no data loss and all other functionalities are working as expected

Details

Identified - The issue has been identified and a fix is being implemented. May 24, 2024 - 17:51 UTC

May 16, 2024 23:04 UTC

WARN

about 1 hour

Some users are seeing email delays in the US. EU is not impacted. No other features and functionalities are impacted.

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Start Time

May 16, 2024 23:04 UTC

Type WARN
Affected Components

Message Sending

Message

Some users are seeing email delays in the US. EU is not impacted. No other features and functionalities are impacted.

Details

Investigating - We are currently investigating this issue. May 16, 2024 - 23:03 UTC

May 10, 2024 18:34 UTC

WARN

15 minutes

Some customers are seeing message delays.

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Start Time

May 10, 2024 18:34 UTC

Type WARN
Affected Components

Message Sending

Message

Some customers are seeing message delays.

Details

Investigating - We're investigating this issue now and will update soon. There's no loss of data. May 10, 2024 - 18:34 UTC

April 24, 2024 00:34 UTC

WARN

20 minutes

US Data Center — Editor previews are not working, email code editor is timing out. All other functionalities are working and there is no data loss.

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Start Time

April 24, 2024 00:34 UTC

Type WARN
Affected Components

Message Sending

Message

US Data Center — Editor previews are not working, email code editor is timing out. All other functionalities are working and there is no data loss.

Details

Update - Engineers are still investigating the rendering issues. Some customers are experiencing message sending delays. All other functionalities are working, there is no data loss. Apr 24, 2024 - 00:29 UTC

2024-05-27 20:47:18 UTC UTC

STATUS

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2024-05-27 20:47:18 UTC UTC

STATUS

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2024-05-27 20:47:18 UTC UTC

STATUS

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2024-05-27 20:47:18 UTC UTC

STATUS

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2024-05-27 20:47:18 UTC UTC

STATUS

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Sign Up for More Customer.io Message Sending History

StatusGator has about 9 years of Customer.io Message Sending status history.

1 status change in the last 24 hours

Customer.io Message Sending status, last 24 hours:

9:00 PM
3:00 AM
9:00 AM
3:00 PM
9:00 PM
9:00 PM
9:00 AM
9:00 PM
  • Up: 24 hours

  • Warn: 15 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Customer.io Message Sending Outage and Status History

We've been monitoring Customer.io Message Sending outages since March 9, 2015.
Here's the history of service outages we've observed from the Customer.io Message Sending Status Page:

Instant enriched data from
3,600 status pages

About Our Customer.io Message Sending Status Page Integration

Customer.io Message Sending is a Marketing solution that StatusGator has been monitoring since March 2015. Over the past about 9 years, we have collected data on on more than 909 outages that affected Customer.io Message Sending users. When Customer.io Message Sending publishes downtime on their status page, they do so across 8 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Customer.io Message Sending to get notified when it's down, is under maintenance, or has an outage. We've sent more than 3,800 notifications to our users about Customer.io Message Sending incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Customer.io Message Sending is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Customer.io Message Sending is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Customer.io Message Sending posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Customer.io Message Sending enters a pre-planned maintenance window, keeping you up to date.

Since Customer.io Message Sending publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Customer.io Message Sending posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Customer.io Message Sending has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Customer.io Message Sending has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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