Is Call Tower down?
Current Call Tower status is UP

We checked the official Call Tower Status Page 3 min. 53 sec. ago. Learn more
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Recent Call Tower Outages and Issues

Follow the recent outages and downtime for Call Tower in the table below.

Start Time

Type

Length

Message

Details

May 18, 2024 04:04 UTC

MAINT

about 6 hours

Scheduled Maintenance

See more
Start Time

May 18, 2024 04:04 UTC

Type MAINT
Affected Components

Cisco Unified Communications - Cisco Voice

CT Cloud - CT Cloud SIP

CT Cloud - CT Cloud Voice

Microsoft - Microsoft Teams - Direct Routing

Fax - CT Cloud Fax

Message

Scheduled Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 17, 2024 - 22:00 MDT

May 09, 2024 16:04 UTC

WARN

39 minutes

intermittent call failures and One way audio.

See more
Start Time

May 09, 2024 16:04 UTC

Type WARN
Affected Components

Global SIP Trunk

Message

intermittent call failures and One way audio.

Details

Investigating - Investigating: CallTower has initiated master case 01343366 after identifying an issue where users are experiencing intermittent call failures and no audio during inbound calls. Our Voice Engineers have been engaged, and we are actively working to resolve this issue urgently.CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 60 minutes, unless identified otherwise. This issue is being investigated as a top priority. May 09, 2024 - 10:02 MDT

May 04, 2024 06:04 UTC

MAINT

about 1 hour

Out-of-Cycle Maintenance

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Start Time

May 04, 2024 06:04 UTC

Type MAINT
Affected Components

Global SIP Trunk

Message

Out-of-Cycle Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 04, 2024 - 00:00 MDT

April 29, 2024 04:04 UTC

MAINT

about 6 hours

Out-of-Cycle Maintenance

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Start Time

April 29, 2024 04:04 UTC

Type MAINT
Affected Components

CT Cloud - Attendant Console

CT Cloud - CT Cloud SIP

CT Cloud - CT Cloud Voice

Message

Out-of-Cycle Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 28, 2024 - 22:00 MDT

April 23, 2024 18:09 UTC

WARN

about 23 hours

CT Cloud SIP Outbound Calls Ringing Fast Busy

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Start Time

April 23, 2024 18:09 UTC

Type WARN
Affected Components

CT Cloud - CT Cloud SIP

Message

CT Cloud SIP Outbound Calls Ringing Fast Busy

Details

Investigating - CallTower support is investigating multiple reports of CT Cloud SIP customer reporting outbound calls ringing fast busy but has not identified/confirmed there is an issue on our network or with our services.CallTower has opened a master case to investigate this issue as it has been reported by more than one CallTower customer. This issue may or may not directly affect your services and is currently under investigation. If you are affected, please report the issue to support@calltower.com. CallTower intends to post updates on status.calltower.com approximately every 30 minutes, unless identified otherwise. This issue is being investigated as a top priority. Apr 23, 2024 - 12:08 MDT

2024-05-18 22:08:16 UTC UTC

STATUS

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2024-05-18 22:08:16 UTC UTC

STATUS

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2024-05-18 22:08:16 UTC UTC

STATUS

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2024-05-18 22:08:16 UTC UTC

STATUS

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2024-05-18 22:08:16 UTC UTC

STATUS

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StatusGator has over 2 years of Call Tower status history.

Call Tower Components and Services

View details of the current Call Tower status below.

Name

Status

Details

Call Tower Attendant Console

UP See more

Call Tower CallTower Connect

UP See more

Call Tower Cisco Jabber

UP See more

Call Tower Cisco Voice

UP See more

Call Tower Cisco Webex Calling

UP See more

Call Tower Cisco Webex Contact Center

UP See more

Call Tower Clarity Connect

UP See more

Call Tower Concord ATA Fax

UP See more

Call Tower Concord E-Fax

UP See more

Call Tower CT Cloud Fax

UP See more

Call Tower CT Cloud Meeting

UP See more

Call Tower CT Cloud SIP

UP See more

Call Tower CT Cloud Voice

UP See more

Call Tower CT Text

UP See more

Call Tower eComFax

UP See more

Call Tower Five9

UP See more

Call Tower Global SIP Trunk

UP See more

Call Tower Hosted Cloud Based PBX

UP See more

Call Tower Instant Messenger and Presence

UP See more

Call Tower Intermedia

UP See more

Call Tower Microsoft 365

UP See more

Call Tower Microsoft Operator Connect

UP See more

Call Tower Microsoft Teams - Direct Routing

UP See more

Call Tower Skype for Business - Voice

UP See more

Call Tower VoiceCube

UP See more

Call Tower Zoom

UP See more

1 status change in the last 24 hours

Call Tower status, last 24 hours:

11:00 PM
5:00 AM
11:00 AM
5:00 PM
11:00 PM
11:00 PM
11:00 AM
11:00 PM
  • Up: 18 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 6 hours

Call Tower Outage and Status History

We've been monitoring Call Tower outages since December 13, 2021.
Here's the history of service outages we've observed from the Call Tower Status Page:

Instant enriched data from
3,590 status pages

About Our Call Tower Status Page Integration

Call Tower is a Communications solution that StatusGator has been monitoring since December 2021. Over the past over 2 years, we have collected data on on more than 294 outages that affected Call Tower users. When Call Tower publishes downtime on their status page, they do so across 28 components and 6 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Call Tower to get notified when it's down, is under maintenance, or has an outage. We've sent more than 400 notifications to our users about Call Tower incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Call Tower is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Call Tower is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Call Tower posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Call Tower enters a pre-planned maintenance window, keeping you up to date.

Since Call Tower publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Call Tower posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Call Tower has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Call Tower has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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