Is Atlassian Developer Reporting APIs and dashboards down?
Current Atlassian Developer Reporting APIs and dashboards status is UP

Monitoring - At 2024-05-20 03:56 UTC, a support ticket notified us of a change in the behaviour of the Forge app installation flow. Apps that were uninstalled and promptly re-installed no longer had the data in Forge Storage from their previous installation, effectively acting as a fresh installation.Following an investigation, we have identified that:- There is no data loss.- A change was made as a part of the Forge data residency rollout, where data is now bound to the installation identifier instead of the app and site.- There was a gap in our communication with partners around this specific change.- The existing behaviour for app uninstallation, where data persisted between installations, did not match what the user interface told administrators. I.e. “Uninstalling will permanently remove this version of the app from ”.- The new behaviour of not persisting data between installations is in line with the intended experience.As a result of the investigation, our next steps are that:- We will define and include new documentation on the Forge app installation lifecycle to clarify the expected behaviour and communicate this with partners.- We will explore options for restoration of data from previous installations directly in the admin user experience.- We will enable support to re-link data from previous installations as a part of the ECOHELP process within 14 days from app uninstallation.This is the last communication. May 21, 2024 - 04:15 UTC

Identified - There is a delay in Marketplace reporting transaction data due to an issue. The issue has been identified and the fix is deployed. Pipeline run presently is in progress. Next status update will be around 4 AM UTC May 27, 2024 - 03:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 18, 2024 - 02:00 UTC

Investigating - There is a delay in the transaction data in the Marketplace reports. Presently, we are investigating the issue and will share further details in the next update once we identify the root cause. May 17, 2024 - 15:16 UTC

Update - We have remediated the custom entity data store for the remaining identified sites. The read access to the custom entities data store has been restored to a state that no longer returns an empty string. We are monitoring and cross-checking the errors recorded on our platform to ensure the integrity of the data and the migration process.We expect to have an update within the next 24-48 hours. May 07, 2024 - 06:11 UTC