Is Atlassian Developer Forge Function Invocation down?
Current Atlassian Developer Forge Function Invocation status is UP

Monitoring - At 2024-05-20 03:56 UTC, a support ticket notified us of a change in the behaviour of the Forge app installation flow. Apps that were uninstalled and promptly re-installed no longer had the data in Forge Storage from their previous installation, effectively acting as a fresh installation.Following an investigation, we have identified that:- There is no data loss.- A change was made as a part of the Forge data residency rollout, where data is now bound to the installation identifier instead of the app and site.- There was a gap in our communication with partners around this specific change.- The existing behaviour for app uninstallation, where data persisted between installations, did not match what the user interface told administrators. I.e. “Uninstalling will permanently remove this version of the app from ”.- The new behaviour of not persisting data between installations is in line with the intended experience.As a result of the investigation, our next steps are that:- We will define and include new documentation on the Forge app installation lifecycle to clarify the expected behaviour and communicate this with partners.- We will explore options for restoration of data from previous installations directly in the admin user experience.- We will enable support to re-link data from previous installations as a part of the ECOHELP process within 14 days from app uninstallation.This is the last communication. May 21, 2024 - 04:15 UTC

Investigating - We are investigating an issue reported to Atlassian where some Jira Service Management OAuth Scopes cannot be consented to in Forge Apps. This would impact new users of these apps. This impacts each app's ability to call Jira Service Management APIs that requires these scopes when using the asUser function. API calls will return 403 errors.The affected scopes are:read:servicedesk-requestmanage:servicedesk-customerwrite:servicedesk-requestWe are investigating the root cause and will provide another update by 2024-05-24 08:00 UTC May 24, 2024 - 06:36 UTC

Identified - We have identified an issue with Forge function invocation that is impacting some Atlassian Cloud customers with newly installed Forge apps.Due to a race condition, some install events 'avi:forge:installed:app' were not delivered after the Forge app was installed on a customer Cloud site.We estimate that a maximum of 108 apps were impacted, totaling about 1K app installations. Timeline2024-02-08 00:00 UTC: impact start 2024-02-12 20:00 UTC: impact detected2024-02-13 21:00 UTC: solution identifiedWe have identified the root cause and are currently rolling out a fix. We will provide another update in 1 hour Feb 13, 2024 - 21:30 UTC

Investigating - We are investigating an issue with Forge function invocation that is impacting some Atlassian Developer Cloud customers with newly installed Forge apps. We will provide more details within the next two hours. Feb 13, 2024 - 18:27 UTC

Investigating - We are investigating an issue with all Forge invocation failing that is impacting all Atlassian Partners and Atlassian Developer Cloud customers. We will provide more details within the next hour. Jan 21, 2024 - 23:48 UTC