Is AppRiver Email Threat Protection down?
Current AppRiver Email Threat Protection status is UP

We checked the official AppRiver Email Threat Protection Status Page 2 min. 46 sec. ago. Learn more
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Recent AppRiver Email Threat Protection Outages and Issues

Follow the recent outages and downtime for AppRiver Email Threat Protection in the table below.

Start Time

Type

Length

Message

Details

May 30, 2024 19:02 UTC

WARN

ongoing

Secure Cloud Email Encryption Quarantine

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Start Time

May 30, 2024 19:02 UTC

Type WARN
Affected Components

Threat Protection - Email Threat Protection

Message

Secure Cloud Email Encryption Quarantine

Details

Investigating - We have been made aware that customers are noticing message that are released from their Secure Cloud Encrypted email Quarantine server marked as released are not making it back to the encryption gateway for processing. We have raised a high severity issue to our Integration team and they are currently investigating. As a workaround in each encryption policy that has Quarantine as an action please uncheck "Quarantine" so the email will process for delivery. May 30, 2024 - 12:07 CDT

May 30, 2024 16:32 UTC

WARN

about 3 hours

Email Threat Protection marking users as "Invalid Addresses"

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Start Time

May 30, 2024 16:32 UTC

Type WARN
Affected Components

Threat Protection - Email Threat Protection

Message

Email Threat Protection marking users as "Invalid Addresses"

Details

Identified - We have identified an issue that effects a small subset of customers in which emails are held for "Invalid Addresses" in the filters. We are actively working on resolving and will re-scan emails held and release them once the underlying issue has been rectified. We apologize for any inconvenience this may be causing. May 30, 2024 - 11:28 CDT

April 29, 2024 22:26 UTC

WARN

about 1 month

O365 #EXT# External Users Syncing to Customer Portal

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Start Time

April 29, 2024 22:26 UTC

Type WARN
Affected Components

Threat Protection - Email Threat Protection

Threat Protection - Zix Protect/Spam Stops Here

Message

O365 #EXT# External Users Syncing to Customer Portal

Details

Update - This sync change will occur on Monday April 22nd, 2024. Apr 18, 2024 - 07:48 CDT

April 26, 2024 14:22 UTC

WARN

3 days

Attachment Quarantine release scan failing

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Start Time

April 26, 2024 14:22 UTC

Type WARN
Affected Components

Threat Protection - Email Threat Protection

Threat Protection - Zix Protect/Spam Stops Here

Message

Attachment Quarantine release scan failing

Details

Identified - We have identified an issue with our Attachment Quarantine release scans that are failing. We are working with our vendor to resolve this issue. We apologize for any inconvenience this may currently be causing. Apr 26, 2024 - 09:20 CDT

November 16, 2023 14:31 UTC

WARN

3 months

ZixEncryption services degraded

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Start Time

November 16, 2023 14:31 UTC

Type WARN
Affected Components

Threat Protection - Email Threat Protection

Threat Protection - Zix Protect/Spam Stops Here

Message

ZixEncryption services degraded

Details

Update - Adding Threat Protection services for OUTBOUND scanning. We are getting reports from customers that we are seeing "Relay Access Denied" messages from O365. This is being investigated. Nov 16, 2023 - 08:29 CST

2024-06-02 05:24:45 UTC UTC

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2024-06-02 05:24:45 UTC UTC

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2024-06-02 05:24:45 UTC UTC

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2024-06-02 05:24:45 UTC UTC

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2024-06-02 05:24:45 UTC UTC

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Sign Up for More AppRiver Email Threat Protection History

StatusGator has about 4 years of AppRiver Email Threat Protection status history.

No outages or status changes in the last 24 hours

AppRiver Email Threat Protection status, last 24 hours:

6:00 AM
12:00 PM
6:00 PM
12:00 AM
6:00 AM
6:00 AM
6:00 PM
6:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

AppRiver Email Threat Protection Outage and Status History

We've been monitoring AppRiver Email Threat Protection outages since May 13, 2020.
Here's the history of service outages we've observed from the AppRiver Email Threat Protection Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,600 status pages

About Our AppRiver Email Threat Protection Status Page Integration

AppRiver Email Threat Protection is a Productivity solution that StatusGator has been monitoring since May 2020. Over the past about 4 years, we have collected data on on more than 726 outages that affected AppRiver Email Threat Protection users. When AppRiver Email Threat Protection publishes downtime on their status page, they do so across 25 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor AppRiver Email Threat Protection to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 1,100 notifications to our users about AppRiver Email Threat Protection incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If AppRiver Email Threat Protection is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when AppRiver Email Threat Protection is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

AppRiver Email Threat Protection posts separate notifications for planned maintenance work. StatusGator will notify subscribers when AppRiver Email Threat Protection enters a pre-planned maintenance window, keeping you up to date.

Since AppRiver Email Threat Protection publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When AppRiver Email Threat Protection posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When AppRiver Email Threat Protection has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because AppRiver Email Threat Protection has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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