Is UHIN down?
Current UHIN status is UP

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 24, 2024 - 18:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 15, 2024 - 18:00 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. May 15, 2024 - 16:00 MDT

Update - Dear Valued Customers,This message serves as a further update regarding our ongoing efforts to minimize disruption caused by the cybersecurity event at Change Healthcare (CHC). We appreciate your continued patience and understanding as we navigate this situation together.Significant Progress on Backlogged Files:We are pleased to report significant progress in addressing the backlog of files that were waiting for submission due to the CHC outage. By leveraging our connections with other clearinghouses, we have successfully sent approximately 90% of these files. Our internal teams and network partners are working diligently to transform and transmit the remaining files as quickly and efficiently as possible. We will provide another communication once all outstanding files have been sent.Expanded Payer Network Access:We understand the importance of providing access to the broadest possible network of payers. While some payers may remain exclusively connected to CHC, UHIN is actively working to ensure all available payers are accessible through our network. This includes ongoing efforts to:• Reroute Remaining CHC Payers: We are collaborating with other partners to reroute payers that are still on the, no longer functional, legacy Emdeon connection. • Expand Network Options: We are actively exploring partnerships with additional clearinghouses to further expand our network coverage and provide alternative routes for claims that cannot be submitted through CHC.Transparency and Collaboration Remain Key:We remain committed to transparent communication throughout this process. We will continue to share updates as they become available, including information on resolved issues, ongoing challenges, and the availability of the complete payer list on our network.Continued Support:Our dedicated customer support team is readily available to address any questions or concerns you may have. Please do not hesitate to reach out at customerservice@uhin.org if you require further assistance.Thank you for your continued partnership.Sincerely,UHIN Team May 07, 2024 - 10:23 MDT

Investigating - The CHIE portal is down. We are investigating the issue. May 14, 2024 - 07:53 MDT