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Current NetSuite status is UP

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Recent NetSuite Outages and Issues

Follow the recent outages and downtime for NetSuite in the table below.

Start Time

Type

Length

Message

Details

May 27, 2024 02:26 UTC

WARN

20 minutes

ongoing CER for hardware issue

See more
Start Time

May 27, 2024 02:26 UTC

Type WARN
Affected Components

Email - US Phoenix 2

SuiteAnswers - US Phoenix 2

SuiteCommerce Checkout - US Phoenix 2

SuiteCommerce Webstore / In-Store - US Phoenix 2

SuiteTalk - US Phoenix 2

Asynchronous Services - US Phoenix 2

SuiteAnalytics Connect - US Phoenix 2

Application UI - US Phoenix 2

Message

ongoing CER for hardware issue

Details

Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 2. We are working to determine the necessary mitigation steps.Customer Impact: Affected customers may be unable to log in or may experience a degradation of service. May 27, 2024 - 02:26 UTC

May 25, 2024 12:06 UTC

DOWN

20 minutes

_system_metadata:eyJ1cHRpbWUiOiAiOTkuOTkwMSIsICJyZXF1ZXN0c19zZXJ2ZWQiOiA4OTgxMDc1Njk4MTh9

See more
Start Time

May 25, 2024 12:06 UTC

Type DOWN
Affected Components

SuiteAnswers - CA Montreal

SuiteAnswers - CA Toronto

SuiteAnswers - US Phoenix 1

SuiteAnswers - US Phoenix 2

SuiteAnswers - US Phoenix 3

SuiteAnswers - US Phoenix 4

SuiteAnswers - US Phoenix 5

SuiteAnswers - US San Jose 1

SuiteAnswers - US San Jose 2

SuiteAnswers - AP Osaka

SuiteAnswers - US Ashburn 1

SuiteAnswers - US Ashburn 2

SuiteAnswers - US Ashburn 3

SuiteAnswers - US Ashburn 4

SuiteAnswers - US Ashburn 5

SuiteAnswers - EU Amsterdam 1

SuiteAnswers - EU Frankfurt 1

SuiteAnswers - UK Newport

SuiteAnswers - AP Melbourne

SuiteAnswers - AP Sydney

SuiteAnswers - US Ashburn 6

SuiteAnswers - US Ashburn 7

SuiteAnswers - US Phoenix 7

SuiteAnswers - US Ashburn 8

SuiteAnswers - US Phoenix 8

SuiteAnswers - US Phoenix 6

SuiteAnswers - UK London

SuiteAnswers - AP Tokyo

SuiteAnswers - EU Frankfurt 2

SuiteAnswers - EU Amsterdam 2

Message

_system_metadata:eyJ1cHRpbWUiOiAiOTkuOTkwMSIsICJyZXF1ZXN0c19zZXJ2ZWQiOiA4OTgxMDc1Njk4MTh9

Details

Monitoring - _metadata_dcs: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 May 25, 2024 - 12:00 UTC

May 25, 2024 12:01 UTC

WARN

5 minutes

NetSuite Service | Multiple Regions

See more
Start Time

May 25, 2024 12:01 UTC

Type WARN
Affected Components

SuiteAnswers - CA Montreal

SuiteAnswers - CA Toronto

SuiteAnswers - US Phoenix 6

SuiteAnswers - EU Amsterdam 1

SuiteAnswers - EU Frankfurt 1

SuiteAnswers - UK Newport

SuiteAnswers - AP Melbourne

SuiteAnswers - AP Sydney

SuiteAnswers - UK London

SuiteAnswers - AP Tokyo

SuiteAnswers - EU Frankfurt 2

SuiteAnswers - EU Amsterdam 2

SuiteAnswers - US Ashburn 7

SuiteAnswers - US Phoenix 7

SuiteAnswers - US Ashburn 8

SuiteAnswers - US Phoenix 8

SuiteAnswers - US Ashburn 1

SuiteAnswers - US Ashburn 2

SuiteAnswers - US Ashburn 3

SuiteAnswers - US Ashburn 4

SuiteAnswers - US Ashburn 5

SuiteAnswers - US Phoenix 1

SuiteAnswers - US Phoenix 2

SuiteAnswers - US Phoenix 3

SuiteAnswers - US Phoenix 4

SuiteAnswers - US Phoenix 5

SuiteAnswers - US San Jose 1

SuiteAnswers - US San Jose 2

SuiteAnswers - AP Osaka

SuiteAnswers - US Ashburn 6

Message

NetSuite Service | Multiple Regions

Details

Update - We have resolved the issue affecting SuiteAnswers impacting users in all regions. Customer Impact: Customers may have experienced delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. May 25, 2024 - 12:00 UTC

April 15, 2024 02:31 UTC

WARN

about 3 hours

SuiteAnalytics Connect Service | Multiple Regions

See more
Start Time

April 15, 2024 02:31 UTC

Type WARN
Affected Components

SuiteAnalytics Connect - US Ashburn 3

SuiteAnalytics Connect - US Ashburn 4

SuiteAnalytics Connect - AP Melbourne

SuiteAnalytics Connect - US Ashburn 5

SuiteAnalytics Connect - US Phoenix 1

SuiteAnalytics Connect - US Phoenix 5

SuiteAnalytics Connect - EU Frankfurt 1

SuiteAnalytics Connect - UK Newport

SuiteAnalytics Connect - AP Sydney

SuiteAnalytics Connect - AP Tokyo

SuiteAnalytics Connect - AP Osaka

SuiteAnalytics Connect - US Ashburn 6

SuiteAnalytics Connect - US Phoenix 6

SuiteAnalytics Connect - US Ashburn 7

SuiteAnalytics Connect - US Phoenix 7

SuiteAnalytics Connect - US Phoenix 8

SuiteAnalytics Connect - EU Frankfurt 2

SuiteAnalytics Connect - EU Amsterdam 2

SuiteAnalytics Connect - CA Montreal

SuiteAnalytics Connect - CA Toronto

SuiteAnalytics Connect - US Ashburn 8

SuiteAnalytics Connect - US Ashburn 1

SuiteAnalytics Connect - US Ashburn 2

SuiteAnalytics Connect - US Phoenix 2

SuiteAnalytics Connect - US Phoenix 3

SuiteAnalytics Connect - US Phoenix 4

SuiteAnalytics Connect - UK London

SuiteAnalytics Connect - US San Jose 1

SuiteAnalytics Connect - US San Jose 2

SuiteAnalytics Connect - EU Amsterdam 1

Message

SuiteAnalytics Connect Service | Multiple Regions

Details

Update - We're investigating an issue affecting SuiteAnalytics Connect in multiple regions. Customer Impact: Customers may experience a degradation of service when using SuiteAnalytics Connect via integrations. Apr 15, 2024 - 02:28 UTC

April 10, 2024 02:01 UTC

WARN

about 1 hour

_system_metadata:eyJ1cHRpbWUiOiAiOTkuOTkwMSIsICJyZXF1ZXN0c19zZXJ2ZWQiOiA4MzU4OTA4NTY1NzN9

See more
Start Time

April 10, 2024 02:01 UTC

Type WARN
Affected Components

Email - AP Sydney

Message

_system_metadata:eyJ1cHRpbWUiOiAiOTkuOTkwMSIsICJyZXF1ZXN0c19zZXJ2ZWQiOiA4MzU4OTA4NTY1NzN9

Details

Monitoring - _metadata_dcs: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 Apr 10, 2024 - 02:00 UTC

2024-05-27 07:01:02 UTC UTC

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2024-05-27 07:01:02 UTC UTC

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2024-05-27 07:01:02 UTC UTC

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2024-05-27 07:01:02 UTC UTC

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2024-05-27 07:01:02 UTC UTC

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Sign Up for More NetSuite History

StatusGator has over 8 years of NetSuite status history.

NetSuite Components and Services

View details of the current NetSuite status below.

Name

Status

Details

NetSuite AP Melbourne

UP See more

NetSuite AP Osaka

UP See more

NetSuite AP Sydney

UP See more

NetSuite AP Tokyo

UP See more

NetSuite CA Montreal

UP See more

NetSuite CA Toronto

UP See more

NetSuite EU Amsterdam 1

UP See more

NetSuite EU Amsterdam 2

UP See more

NetSuite EU Frankfurt 1

UP See more

NetSuite EU Frankfurt 2

UP See more

NetSuite UK London

UP See more

NetSuite UK Newport

UP See more

NetSuite US Ashburn 1

UP See more

NetSuite US Ashburn 2

UP See more

NetSuite US Ashburn 3

UP See more

NetSuite US Ashburn 4

UP See more

NetSuite US Ashburn 5

UP See more

NetSuite US Ashburn 6

UP See more

NetSuite US Ashburn 7

UP See more

NetSuite US Ashburn 8

UP See more

NetSuite US Phoenix 1

UP See more

NetSuite US Phoenix 2

UP See more

NetSuite US Phoenix 3

UP See more

NetSuite US Phoenix 4

UP See more

NetSuite US Phoenix 5

UP See more

NetSuite US Phoenix 6

UP See more

NetSuite US Phoenix 7

UP See more

NetSuite US Phoenix 8

UP See more

NetSuite US San Jose 1

UP See more

NetSuite US San Jose 2

UP See more

1 status change in the last 24 hours

NetSuite status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 20 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

NetSuite Outage and Status History

We've been monitoring NetSuite outages since November 9, 2015.
Here's the history of service outages we've observed from the NetSuite Status Page:

Instant enriched data from
3,600 status pages

About Our NetSuite Status Page Integration

NetSuite is an eCommerce solution that StatusGator has been monitoring since November 2015. Over the past over 8 years, we have collected data on on more than 3,578 outages that affected NetSuite users. When NetSuite publishes downtime on their status page, they do so across 240 components and 8 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor NetSuite to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 95,200 notifications to our users about NetSuite incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If NetSuite is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when NetSuite is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

NetSuite posts separate notifications for planned maintenance work. StatusGator will notify subscribers when NetSuite enters a pre-planned maintenance window, keeping you up to date.

Since NetSuite publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When NetSuite posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When NetSuite has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because NetSuite has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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