Is LoopUp down?
Current LoopUp status is WARN

We checked the official LoopUp Status Page 3 min. 48 sec. ago. Learn more
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Recent LoopUp Outages and Issues

Follow the recent outages and downtime for LoopUp in the table below.

Start Time

Type

Length

Message

Details

May 23, 2024 11:13 UTC

WARN

ongoing

Cloud Telephony - Admin Portal - Reporting Dashboard

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Start Time

May 23, 2024 11:13 UTC

Type WARN
Affected Components

Cloud Telephony - Admin Portal

Message

Cloud Telephony - Admin Portal - Reporting Dashboard

Details

Identified - We are currently investigating an issue impacting the "Reporting Dashboard" area of the Cloud Telephony Admin Portal (admin.loopup.com/reporting/dashboard). New customers (and existing customers who have recently created new sites) may not be able to access accurate reporting data.Our teams are working hard to get everything back up and running. We will provide updates as we progress towards a resolution. Thank you for your patience and understanding. If you have any questions, our Support Team are available 24/7 at support@loopup.com. May 23, 2024 - 04:13 PDT

May 21, 2024 09:33 UTC

WARN

1 day

Cloud Telephony - Singapore - External Transfers

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Start Time

May 21, 2024 09:33 UTC

Type WARN
Affected Components

Cloud Telephony - Asia-Pacific

Message

Cloud Telephony - Singapore - External Transfers

Details

Update - Last week's emergency change addressed an underlying issue within our Session Border Controller infrastructure in Asia-Pacific. As a result, we have isolated the external transfer issue and are now focusing on a permanent fix. Our team is working diligently with the domestic carrier to implement the solution as swiftly as possible.We greatly appreciate your patience and understanding during this time. Should you have any questions or need further assistance, please do not hesitate to contact us at support@loopup.com. May 21, 2024 - 02:32 PDT

April 30, 2024 15:48 UTC

WARN

20 days

Cloud Telephony - Singapore - External Transfers

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Start Time

April 30, 2024 15:48 UTC

Type WARN
Affected Components

Cloud Telephony - Asia-Pacific

Message

Cloud Telephony - Singapore - External Transfers

Details

Identified - We are currently investigating an issue affecting call transfers in Microsoft Teams. This problem is isolated to users in Singapore and prevents them from transferring calls externally once answered. The issue does not impact calls that do not require transferring.Our SBC vendor has identified the issue and we are collaborating with them to release a hotfix. We apologize for any inconvenience and are committed to restoring service as soon as possible.We will provide updates when more information becomes available. Thank you for your patience and understanding. For immediate assistance, our Support Team is available 24/7 at support@loopup.com. Apr 30, 2024 - 08:48 PDT

March 27, 2024 13:03 UTC

MAINT

about 1 hour

Cloud Telephony - Asia-Pacific

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Start Time

March 27, 2024 13:03 UTC

Type MAINT
Affected Components

Cloud Telephony - Asia-Pacific

Message

Cloud Telephony - Asia-Pacific

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 27, 2024 - 06:00 PDT

March 20, 2024 10:03 UTC

MAINT

about 1 hour

Cloud Telephony - Oceania

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Start Time

March 20, 2024 10:03 UTC

Type MAINT
Affected Components

Cloud Telephony - Oceania

Message

Cloud Telephony - Oceania

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 20, 2024 - 03:00 PDT

2024-05-26 06:23:50 UTC UTC

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2024-05-26 06:23:50 UTC UTC

STATUS

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2024-05-26 06:23:50 UTC UTC

STATUS

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2024-05-26 06:23:50 UTC UTC

STATUS

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2024-05-26 06:23:50 UTC UTC

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StatusGator has 5 months of LoopUp status history.

LoopUp Components and Services

View details of the current LoopUp status below.

Name

Status

Details

LoopUp Admin Portal

WARN See more

LoopUp Apps

UP See more

LoopUp Asia-Pacific

UP See more

LoopUp Audio Conferencing

UP See more

LoopUp Audio Platform

UP See more

LoopUp Europe, the Middle East and Africa

UP See more

LoopUp Event Viewer

UP See more

LoopUp Latin America

UP See more

LoopUp North America

UP See more

LoopUp Oceania

UP See more

LoopUp Screen Sharing

UP See more

LoopUp Slide Share

UP See more

LoopUp South Africa

UP See more

LoopUp Video Sharing

UP See more

LoopUp Webcasting

UP See more

No outages or status changes in the last 24 hours

LoopUp status, last 24 hours:

7:00 AM
1:00 PM
7:00 PM
1:00 AM
7:00 AM
7:00 AM
7:00 PM
7:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

LoopUp Outage and Status History

We've been monitoring LoopUp outages since December 15, 2023.
Here's the history of service outages we've observed from the LoopUp Status Page:

Instant enriched data from
3,600 status pages

About Our LoopUp Status Page Integration

LoopUp is a Cloud Infrastructure solution that StatusGator has been monitoring since December 2023. Over the past 6 months, we have collected data on on more than 12 outages that affected LoopUp users. When LoopUp publishes downtime on their status page, they do so across 16 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor LoopUp to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about LoopUp incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If LoopUp is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when LoopUp is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

LoopUp posts separate notifications for planned maintenance work. StatusGator will notify subscribers when LoopUp enters a pre-planned maintenance window, keeping you up to date.

Since LoopUp publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When LoopUp posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When LoopUp has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because LoopUp has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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