Is DocuSign EU down?
Current DocuSign EU status is UP

We checked the official DocuSign EU Status Page 3 min. 26 sec. ago. Learn more
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Recent DocuSign EU Outages and Issues

Follow the recent outages and downtime for DocuSign EU in the table below.

Start Time

Type

Length

Message

Details

May 17, 2024 13:32 UTC

WARN

about 2 hours

Some customers may be unable to complete identity verification (IDV) for QES when signing a document (IM-39866).

See more
Start Time

May 17, 2024 13:32 UTC

Type WARN
Affected Components

eSignature - EU

eSignature - DEMO

Message

Some customers may be unable to complete identity verification (IDV) for QES when signing a document (IM-39866).

Details

Investigating - We are currently investigating this issue. May 17, 2024 - 13:27 UTC

May 15, 2024 10:07 UTC

WARN

5 minutes

Some customers performing Identity Verification (IDV) for EU Qualified Signatures (QES) will experience delay (IM-39853)

See more
Start Time

May 15, 2024 10:07 UTC

Type WARN
Affected Components

eSignature - EU

Message

Some customers performing Identity Verification (IDV) for EU Qualified Signatures (QES) will experience delay (IM-39853)

Details

Identified - The issue has been identified and a fix is being implemented. May 15, 2024 - 10:06 UTC

May 14, 2024 18:02 UTC

WARN

about 10 hours

Customers may experience latency with Connect and monitor services

See more
Start Time

May 14, 2024 18:02 UTC

Type WARN
Affected Components

eSignature - NA1

eSignature - EU

eSignature - DEMO

eSignature - NA2

eSignature - NA3

eSignature - NA4

eSignature - CA

eSignature - AU

Message

Customers may experience latency with Connect and monitor services

Details

Investigating - Incident is actively being investigated May 14, 2024 - 18:00 UTC

May 13, 2024 12:27 UTC

WARN

about 1 hour

ESign customers performing Identity Verification (IDV) for EU Qualified Signatures will see IDV fail (IM-39846)

See more
Start Time

May 13, 2024 12:27 UTC

Type WARN
Affected Components

eSignature - EU

Message

ESign customers performing Identity Verification (IDV) for EU Qualified Signatures will see IDV fail (IM-39846)

Details

Investigating - This issue is caused by an incident at a third party IDV provider. They are investigating the issue and working to resolve it. May 13, 2024 - 12:24 UTC

April 02, 2024 16:42 UTC

WARN

about 5 hours

Customers may experience issues with Microsoft Power Automate (IM-39654)

See more
Start Time

April 02, 2024 16:42 UTC

Type WARN
Affected Components

eSignature - NA4

eSignature - AU

eSignature - DEMO

eSignature - NA1

eSignature - NA2

eSignature - NA3

eSignature - CA

eSignature - EU

Message

Customers may experience issues with Microsoft Power Automate (IM-39654)

Details

Investigating - We are currently investigating this issue. Apr 02, 2024 - 16:40 UTC

2024-05-19 03:45:52 UTC UTC

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2024-05-19 03:45:52 UTC UTC

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2024-05-19 03:45:52 UTC UTC

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2024-05-19 03:45:52 UTC UTC

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2024-05-19 03:45:52 UTC UTC

STATUS

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Sign Up for More DocuSign EU History

StatusGator has over 7 years of DocuSign EU status history.

No outages or status changes in the last 24 hours

DocuSign EU status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

DocuSign EU Outage and Status History

We've been monitoring DocuSign EU outages since September 12, 2016.
Here's the history of service outages we've observed from the DocuSign EU Status Page:

Instant enriched data from
3,600 status pages

About Our DocuSign EU Status Page Integration

DocuSign EU is a Legal solution that StatusGator has been monitoring since September 2016. Over the past over 7 years, we have collected data on on more than 3,404 outages that affected DocuSign EU users. When DocuSign EU publishes downtime on their status page, they do so across 35 components and 7 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor DocuSign EU to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular legal services monitored on our platform. We've sent more than 59,300 notifications to our users about DocuSign EU incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If DocuSign EU is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when DocuSign EU is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

DocuSign EU posts separate notifications for planned maintenance work. StatusGator will notify subscribers when DocuSign EU enters a pre-planned maintenance window, keeping you up to date.

Since DocuSign EU publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When DocuSign EU posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When DocuSign EU has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because DocuSign EU has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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