Is Creditsafe down?
Current Creditsafe status is UP

We checked the official Creditsafe Status Page 4 min. 8 sec. ago. Learn more
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Recent Creditsafe Outages and Issues

Follow the recent outages and downtime for Creditsafe in the table below.

Start Time

Type

Length

Message

Details

May 29, 2024 11:09 UTC

WARN

about 1 hour

Live Monitoring Downtime

See more
Start Time

May 29, 2024 11:09 UTC

Type WARN
Affected Components

Webservices - Connect API

Message

Live Monitoring Downtime

Details

Dear Customer,

We are sorry to inform you that our Live Monitoring product is currently experiencing some technical difficulties.
When requesting immediate or daily monitoring reports, customers may notice they receive the expected email but not the exported report as an attachment.

Our IT team are already working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.
Kind Regards

May 19, 2024 04:29 UTC

WARN

about 2 hours

Company Reports Downtime

See more
Start Time

May 19, 2024 04:29 UTC

Type WARN
Affected Components

Websites - UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

Message

Company Reports Downtime

Details

Dear Customer,

We want to apologise for the technical difficulties you may be experiencing today when using our Company Reports.

Our dedicated IT team are working to resolve the issue as quickly as possible, so there’s need to contact us via telephone or email unless your case is urgent.

Thank you for your patience.

Kind Regards

The Creditsafe Team

May 18, 2024 21:04 UTC

MAINT

about 3 hours

Planned maintenance to Creditsafe's services - 18th May 2024

See more
Start Time

May 18, 2024 21:04 UTC

Type MAINT
Affected Components

Websites - France (www.creditsafe.fr)

Websites - Italia/Italy (www.creditsafe.it)

Websites - Japan (www.creditsafe.co.jp)

Websites - Belgium (www.creditsafe.be)

Websites - Denmark (www.creditsafe.dk)

Websites - Deutschland/Germany (www.creditsafe.com/de)

Websites - MyCreditsafe (my.creditsafe.com)

Websites - Nederland/Netherlands (www.creditsafe.nl)

Websites - Norge/Norway (www.creditsafe.no)

Websites - Sverige/Sweden (www.creditsafe.se)

Websites - UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

Websites - United States (www.creditsafe.com)

Webservices - Connect API

Webservices - GetData UK

Webservices - Global Gateway Service and Integrated apps

Webservices - GetData NO

Bulk Data - Managed File Transfer (MFT)

Message

Planned maintenance to Creditsafe's services - 18th May 2024

Details

Dear Customer,

We’re planning to carry out maintenance work to our systems on 18th May at 22:00 BST. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

May 11, 2024 21:04 UTC

MAINT

about 3 hours

Planned maintenance to Creditsafe's services - 11th May 2024

See more
Start Time

May 11, 2024 21:04 UTC

Type MAINT
Affected Components

Websites - Belgium (www.creditsafe.be)

Websites - Denmark (www.creditsafe.dk)

Websites - Deutschland/Germany (www.creditsafe.com/de)

Websites - France (www.creditsafe.fr)

Websites - Italia/Italy (www.creditsafe.it)

Websites - Japan (www.creditsafe.co.jp)

Websites - MyCreditsafe (my.creditsafe.com)

Websites - Nederland/Netherlands (www.creditsafe.nl)

Websites - Norge/Norway (www.creditsafe.no)

Websites - Sverige/Sweden (www.creditsafe.se)

Websites - UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

Websites - United States (www.creditsafe.com)

Webservices - Connect API

Webservices - GetData UK

Webservices - Global Gateway Service and Integrated apps

Webservices - Swedish webservices

Webservices - GetData NO

Bulk Data - Managed File Transfer (MFT)

Message

Planned maintenance to Creditsafe's services - 11th May 2024

Details

Dear Customer,

We’re planning to carry out maintenance work to our systems on 11th May at 22:00 BST. The work is expected to take around 3 hours and during that time our services may be unavailable or perform slowly. We apologise for any inconvenience this may cause.

Kind Regards
The Creditsafe Team

May 03, 2024 09:14 UTC

WARN

about 3 hours

GGS may be unable to retrieve Austrian Company reports

See more
Start Time

May 03, 2024 09:14 UTC

Type WARN
Affected Components

Webservices - Global Gateway Service and Integrated apps

Message

GGS may be unable to retrieve Austrian Company reports

Details

Dear Customer,

We are sorry to inform you that Creditsafe’s GGS webservice is currently experiencing some technical difficulties. Specifically, customers using GGS to obtain an Austrian company report may receive an error when requesting that report if they use the GGS ID returned by a search for that company in their report request.

Our IT team has identified the issue and are working to resolve the issue as soon as possible.

We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.

We apologise sincerely for any inconvenience this has caused.

Kind Regards
The Creditsafe Team

2024-05-29 15:01:27 UTC UTC

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2024-05-29 15:01:27 UTC UTC

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2024-05-29 15:01:27 UTC UTC

STATUS

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2024-05-29 15:01:27 UTC UTC

STATUS

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2024-05-29 15:01:27 UTC UTC

STATUS

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Sign Up for More Creditsafe History

StatusGator has over 5 years of Creditsafe status history.

Creditsafe Components and Services

View details of the current Creditsafe status below.

Name

Status

Details

Creditsafe Belgium (www.creditsafe.be)

UP See more

Creditsafe Connect API

UP See more

Creditsafe Denmark (www.creditsafe.dk)

UP See more

Creditsafe Deutschland/Germany (www.creditsafe.com/de)

UP See more

Creditsafe France (www.creditsafe.fr)

UP See more

Creditsafe GetData NO

UP See more

Creditsafe GetData UK

UP See more

Creditsafe Global Gateway Service and Integrated apps

UP See more

Creditsafe Italia/Italy (www.creditsafe.it)

UP See more

Creditsafe Japan (www.creditsafe.co.jp)

UP See more

Creditsafe Managed File Transfer (MFT)

UP See more

Creditsafe Match and Verify

UP See more

Creditsafe MyCreditsafe (my.creditsafe.com)

UP See more

Creditsafe Nederland/Netherlands (www.creditsafe.nl)

UP See more

Creditsafe Norge/Norway (www.creditsafe.no)

UP See more

Creditsafe Sverige/Sweden (www.creditsafe.se)

UP See more

Creditsafe Swedish webservices

UP See more

Creditsafe UK & Ireland (www.creditsafeuk.com, creditsafe.ie)

UP See more

Creditsafe United States (www.creditsafe.com)

UP See more

1 status change in the last 24 hours

Creditsafe status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 23 hours

  • Warn: 1 hour

  • Down: 0 minutes

  • Maintenance: 0 minutes

Creditsafe Outage and Status History

We've been monitoring Creditsafe outages since September 8, 2018.
Here's the history of service outages we've observed from the Creditsafe Status Page:

Instant enriched data from
3,600 status pages

About Our Creditsafe Status Page Integration

Creditsafe is a Payments and Finance solution that StatusGator has been monitoring since September 2018. Over the past over 5 years, we have collected data on on more than 568 outages that affected Creditsafe users. When Creditsafe publishes downtime on their status page, they do so across 19 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Creditsafe to get notified when it's down, is under maintenance, or has an outage. We've sent more than 100 notifications to our users about Creditsafe incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Creditsafe is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Creditsafe is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Creditsafe posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Creditsafe enters a pre-planned maintenance window, keeping you up to date.

Creditsafe does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Creditsafe maintenance events into your unified calendar.

When Creditsafe posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Creditsafe has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Creditsafe has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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