Is 8x8 down?
Current 8x8 status is UP

We checked the official 8x8 Status Page 4 min. 32 sec. ago. Learn more
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Recent 8x8 Outages and Issues

Follow the recent outages and downtime for 8x8 in the table below.

Start Time

Type

Length

Message

Details

May 31, 2024 02:00 UTC

WARN

12 minutes

EU9 platform issues

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Start Time

May 31, 2024 02:00 UTC

Type WARN
Affected Components

EMEA - Contact Center

Message

EU9 platform issues

Details

8x8 has experienced an issue causing EU9 contact center platform to be impacted. We are currently working on mitigation to restore access to customers on these tenants.

May 31, 2024 01:50 UTC

WARN

5 minutes

EU9 platform issues

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Start Time

May 31, 2024 01:50 UTC

Type WARN
Affected Components

EMEA - Contact Center

Message

EU9 platform issues

Details

8x8 has experienced an issue causing EU9 contact center platform to be impacted. We are currently working on mitigation to restore access to customers on these tenants.

May 29, 2024 03:45 UTC

WARN

about 2 hours

Outbound dialing issues post-maintenance

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Start Time

May 29, 2024 03:45 UTC

Type WARN
Affected Components

EMEA - Contact Center

Message

Outbound dialing issues post-maintenance

Details

8x8 is investigating possible outbound calling issues post-maintenance. We will continue to provide updates as they become available.

May 27, 2024 13:50 UTC

WARN

about 1 hour

8x8 Analytics for Contact Center issues - US

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Start Time

May 27, 2024 13:50 UTC

Type WARN
Affected Components

Americas - Analytics

Message

8x8 Analytics for Contact Center issues - US

Details

8x8 Is currently investigating an issue with 8x8 Analytics for Contact Center where new data is not present for historical reports, starting with 09:00 EST/06:00 PST today. We are working on resolving the issue and updates will be provided as they become available.

May 23, 2024 15:30 UTC

WARN

about 1 hour

8x8 Work Voicemail to email delivery issues

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Start Time

May 23, 2024 15:30 UTC

Type WARN
Affected Components

Americas - Work Calling

Message

8x8 Work Voicemail to email delivery issues

Details

8x8 is investigating reports of incoming voicemails left on 8x8 Work extensions not sending email notifications. The voicemails are being recorded successfully and made available for retrieval from each extension directly and also in the 8x8 Mobile and Desktop applications. The reported impact is isolated to only voicemail to email notifications not being received. Inbound calls and all other telephony functions are not impacted. We are continuing to investigate and will provide updates as they become available.

2024-05-31 07:41:54 UTC UTC

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2024-05-31 07:41:54 UTC UTC

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2024-05-31 07:41:54 UTC UTC

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2024-05-31 07:41:54 UTC UTC

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2024-05-31 07:41:54 UTC UTC

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Sign Up for More 8x8 History

StatusGator has about 3 years of 8x8 status history.

8x8 Components and Services

View details of the current 8x8 status below.

Name

Status

Details

8x8 All Other Services

UP See more

8x8 Analytics

UP See more

8x8 Contact Center

UP See more

8x8 ContactNow Service

UP See more

8x8 Fax

UP See more

8x8 Fuze

UP See more

8x8 ISP connectivity Partners

UP See more

8x8 JaaS

UP See more

8x8 Meet

UP See more

8x8 Messaging/Team Chat

UP See more

8x8 Service portals

UP See more

8x8 SIP Trunking

UP See more

8x8 SMS

UP See more

8x8 SSO

UP See more

8x8 Website

UP See more

8x8 Work Calling

UP See more

2 status changes in the last 24 hours

8x8 status, last 24 hours:

8:00 AM
2:00 PM
8:00 PM
2:00 AM
8:00 AM
8:00 AM
8:00 PM
8:00 AM
  • Up: 24 hours

  • Warn: 17 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,600 status pages

About Our 8x8 Status Page Integration

8x8 is a Telephony and Communications solution that StatusGator has been monitoring since March 2021. Over the past about 3 years, we have collected data on on more than 741 outages that affected 8x8 users. When 8x8 publishes downtime on their status page, they do so across 43 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor 8x8 to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular telephony services monitored on our platform. We've sent more than 7,500 notifications to our users about 8x8 incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If 8x8 is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when 8x8 is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

8x8 posts separate notifications for planned maintenance work. StatusGator will notify subscribers when 8x8 enters a pre-planned maintenance window, keeping you up to date.

8x8 does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate 8x8 maintenance events into your unified calendar.

When 8x8 posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When 8x8 has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because 8x8 has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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